Vakante Jobangebote finden Sie unter Projekte.
Avaya Solutions Architect
Eingestellt von Avance Consulting (Europe) Limited
Gesuchte Skills: Design, Client
Projektbeschreibung
JOB TITLE: AVAYA SOLUTIONS ARCHITECT
LOCATION: UTRECHT, NL
JOB TYPE: CONTRACT
JOB DESCRIPTION:
The architect is the bridge between strategic business objectives in the field of Customer Relationship Management ( CRM ) and the implementation of-The -Shelf Best-Of -Breed IT solutions .
The architect looks at the problem from becoming a company-wide perspective ( business objectives, organization, products and services, business processes) and uses his/her knowledge and experience to bring targeted by translating them into IT solutions in the field of CRM it. He/she coordinates while the relationship between applications (data) streams, technical infrastructure, management, organization and security .
In addition, he/she uses his/her influence to convince the client of the proposed solutions and guarantees acceptance by end users and operations departments.
The architect has a proven track record in the field of CRM in the telecom industry (mobile, fixed, cable) and is able to balance the processing time and quality of customer satisfaction balance.
RESULT AREAS:
Project Start Architecture
Solution Architecture
Validated business and ( non) functional requirements
Coordinated vision and roadmap CRM domain
Coordinated high level and detailed functional designs,
Coordinated high level and detailed process design
Approved budgets and development roadmap
Geiimplementeerde and accepted solutions
PRIMARY TASKS
Creative contribute to developing vision and roadmap for CRM
Creative contribute to the definition phase of projects ( idea development ) with clear objectives and scope in the form of project start architectures
Elicitation/validation of requirements (business and system requirements ) regarding feasibility and prioritization
Design/validate solution architectures
Design/validate global and detailed process descriptions
Validating high-level and detailed functional designs
Design/validate migration scenarios/strategies
Ensure effective (re ) use of existing ICT solutions
Submission of consequences of choices to solutions, feasibility, cost and lead time
Supervises and monitor implementations supplied in accordance with the requirements and design
As a senior level is also acting as team lead, content and if necessary organizational
KNOWLEDGE
It is a strong function of content, focusing on a broad process knowledge and highly detailed design knowledge and skills, coupled with a thorough knowledge of IT solutions and IT architecture.
Avaya CTI routing in combination with an agent desktop solution and Siebel
Telecom Markets and services: Industry, market segments, the players and services
Telecom business and management: Organization organizing, managing and KPIs Detailed knowledge of multiple Telecom processes ( eTOM )
Management methods and techniques: Innovation Management + Project
IT Architecture and Reference Models: TOGAF, SID, TAM, SOA
Design Methods and Techniques: Agile, RUP, DSDM, SCRUM
IT Solutions: Knowledge of multiple Telecom conventional solutions such as CRM and Billing Systems, Middleware and IT Platforms
The Solution Architect must have a university - work level feature .
ABOUT THE EMPLOYER
The employer is a multibillion dollar global IT Services company which specializes in providing IT services, outsourced research and development, infrastructure outsourcing, business process outsourcing (BPO) and business consulting services to many global Fortune 500 clients across various verticals like financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.
ABOUT US
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies.
This is a very urgent role. Apply NOW with your updated resume in Word format. All selected profiles will be contacted within 1 day of application receipt
Projektdetails
-
Einsatzort:
Utrecht, Niederlande
-
Projektbeginn:
asap
-
Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Medien/Design