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Avamar/Cloud Computing Specialist - Mexico

Eingestellt von Templeton and Partners

Gesuchte Skills: Support, Catalyst, Pure, Nexus


I am currently looking for a cloud computing/Avamar specilaist for my client based out of Mexico DF

The ideal candidate MUST speak Spanish and have availability to work in Mexico

Cloud Systems Administrator for VSG
The Cloud Systems Administrator for VSG is a subject matter expert in the Cisco VSG solution, and more generally in Cisco security products, such as Firewalls (and ACLs), routing and switching.  He is responsible for providing escalation support for lower tier staff regarding outstanding incident tickets for VSG as utilized in the Infrastructure-as-a-Service solution for both Enterprise and SMB customers. He is also focused on proactively identifying potential issues (problem management) and solutions. 

The following skills and responsibilities are required for this role:
        Domain expert in Cisco VSG, with a sub-specialty in one or more areas of cloud network infrastructure - routing/switching or security - with 8-10 years of extensive troubleshooting and problem solving experience across multiple domains
o   Core VSG Solution
o   VSG and use in VMware environment
o   VSG Monitoring and Reporting
o   VSG Setup, Decommissioning and Troubleshooting
        Preferably domain expertise in one of the following areas:
o   Routing: ASR
o   Switching: Nexus, Catalyst
o   Security: Cisco FWSM, ASA
o   Virtualization: VMware vSphere 5
        Has overall basic understanding of cloud architecture including infrastructure build,  automation and operations
        Knowledge of IT service management processes and implementation within the datacenter (including ITIL)

Provide escalation support of outstanding incident tickets for  tier 1, 2 engineers
Open Cisco support tickets for VSG and work with vendor as required to facilitate incident resolution - including software and hardware issues
Perform VSG proactive problem management functions to identify and rectify potential service impacting issues
Use cloud service assurance and system administration tools to monitor overall cloud infrastructure and provide SME support and VSG domain expertise
Use syslog, SNMP traps, CLI output, and advanced knowledge of IP fundamentals to determine root cause  of incidents or problems on VSG
Manage capacity/utilization for VSG
Provide support to Storage/Backup SME to develop a backup strategy for the VSG infrastructure
Perform Performance Management tasks on the VSG solution
Review planned change requests, and supervise change implementations.  Validate change implementation plans and rollback plans
Perform functions across all countries (Mexico, Argentina, Colombia, Brazil) from the Cloud Command Center in Queretaro
Provide on-call out-of-hours support for Severity 1 issues.

Templeton are pleased to have been listed in the 2010 Recruiter magazine Fast 50, a ranking of the 50 fastest growing recruitment companies in the UK based on audited figures in Companies House. We were placed 1st out of pure IT Recruitment companies and wish to thank you for contributing to our past, current and future success.


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Geforderte Qualifikationen

Templeton and Partners

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