Audio Visual Break-Fix Technician

AUDIO VISUAL BREAK-FIX TECHNICIAN DENVER, CO 12 MONTH CONTRACT

At COMPUCOM, you re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join CompuCom!

The Audio Visual Break-Fix Technician (AVBT) maintains and is responsible for the support and repairs of all AV equipment within fully integrated conference rooms, boardrooms other similar rooms containing AV equipment. The AVBT interfaces directly with the customer on a daily basis and is responsible for maintaining the functionality of all AV components and integrated conference room equipment.
At a minimum, the AVBT will accomplish the following tasks as part of their responsibilities:

- Performs preventative maintenance to insure equipment and room is ready for use
- Responsible for identifying defective/failed equipment and owns issues until resolved
- Works in cooperation with client and support teams to provide remediation
- Primary interface to manufacturers, developers, engineers and project managers in support of identifying and implementing resolutions for highly complex system issues
- Performs remote troubleshooting for local and regional offices
- Provides reports and adheres to service levels as agreed upon

REQUIRED SKILLS

- Ability to perform routine maintenance and problem diagnosis for projectors, microphones, speakers, amplifiers and LCD/Plasma Displays
- Ability to perform advanced AV related testing and troubleshooting
- Ability to read and utilize blue prints and audio/video flow diagrams

*CompuCom supports Employment Equity and Diversity* Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America.