Asset Management Analyst

A 6 month Fixed Term Contract opportunity has arisen for a person to join our Central Asset Team working with the Thales CIS UK business in Doncaster. The role provides the right candidate with an excellent opportunity to join a busy, dynamic and rewarding team where their Microsoft package skills and experience within IT, ITIL, purchasing and asset management will help them contribute to a post that will challenge and reward in equal measure.

The role is predominantly to assist in the implementation and operation of asset and configuration management & maintenance contract management processes, and to ensure these are adhered to across Thales CIS and UK customers.

Principal Relationships:

- Local Engineers at each site
- Various Infrastructure Support teams
- The Thales UK Business Community
- Purchasing
- Suppliers
- Finance teams

Key Responsibilities and Tasks:

- To ensure that all calls assigned to the Central Asset Team are progressed in a timely and efficient manner, using the appropriate software applications.
- Ensure any Hardware Maintenance calls are logged or a replacement part sourced in a timely manner.
- Liasing with Proximity staff to ensure faults are resolved in a timely manner.
- To monitor the on-going deployment of assets, and maintain the efficiency of the Desktop on Demand (Dod) service to all Thales CIS UK customers.
- To ensure all project requests are met through appropriate re-utilisation and/or procurement of new assets where appropriate.
- To liaise with Thales procurement teams and 3rd party suppliers as necessary over the purchase of new assets.
- To ensure the Asset Management Database (AMDB) and Maintenance Contracts Database are both accurately maintained and reconciled with the external supplier delivery schedules, maintenance contract schedules, and the movement of assets around the UK estate supported by Thales CIS
- To liaise with other Service Management teams within Thales CIS, in particular Service Desk and Change/Release Management, to ensure the Asset and Configuration Management function is integrated with other functions.
- To provide ad-hoc status reporting as and when required and to provide on-going feedback to improve the efficiency of reports provided.
- Managing the quote renewal process, alongside the purchasing department
- Monitoring and actioning requests through the Mainttis mailbox,
- Liaising with approvers and inputting Requisitions into Oracle workflow and updating CA with renewal information and cost information.
- Accurately updating Maintenance Contracts Database with Actuals information, on a monthly bases

Key performance Indicators against Responsibilities and Tasks:

- Within a 4 wk period, to be competent with use of the Oracle IPROC
- Within a 4 wk period, to be competent with use of the Oracle EPROC
- Within a 4 wk period, to be competent with use of the CA service management tool
- Within a 4 wk period, to be competent with use of the procurement tracking database
- After a 4 week period, to be processing equal to or greater than 70% of team call average

Skills
Essential

- Accuracy
- Tenacity
- Process driven
- Competent with MS Excel
- Ability to cope with high workload
- Administrative background
- Good IT Skills
- Self motivated and willing to go the extra mile

Desirable

- IT Background
- Asset Management experience

Values & Behaviours:

- Focus on Customers
- Perform through teaming
- Innovate

Thales UK
Thales UK touches all of our lives, every day. Our expertise in secure network communications safeguards as many as 3.7 billion BACS transactions, worth around £1 trillion, every year. We are a leader in onboard equipment for civil and military aircraft.

What we do
Thales UK: Aerospace
One of the world's only technology providers serving both the civilian and military markets, Thales UK is a key participant in an extensive range of major aircraft programmes. Guiding, protecting, equipping, tracking, controlling - Thales's technology is making fixed and rotary wing aircraft of all types safer and more efficient, all around the world.

Thales UK: Defence
Thales UK provides armed forces with crucial military technology, including sophisticated Command, Control, Communications, Computers, Intelligence, Surveillance, Targeting Acquisition and Reconnaissance (C4ISTAR) systems. The aim: to provide a cohesive, rapid response capability to protect our service personnel and defend national interests.

Thales UK: Security
Thales is acknowledged as a world leader in the design and supply of mission critical systems for promoting the safety and security of people and places. From complex transport systems to powerful encryption technology, and from advanced telecoms solutions through to full flight simulators, Thales is helping make the world a safer, more secure place.

Thales UK: Transport
Transport networks around the world rely on technology and systems expertise from Thales for safety, reliability and optimised capacity. Our main markets in the UK are urban rail, mainline rail and roads, where our solutions include signalling (train control, axle counters, interlockings, train protection and warning systems, services), supervision and control, integrated communications, security and information management.

What we offer you
At Thales we provide CAREERS and not only jobs.
We value talent and provide growth paths to all depending on the individual skills and abilities to move up the ladder.
With Thales employing 68,000 employees in 50 countries and 43% of all Thales UK roles being filled via internal movements our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields.

Thales UK Key Facts

- Each year, Thales registers more than 300 patents.
- A prominent retailer commissioned Thales to develop a heat-sensing people counter' for use in its 400 stores.
- 90% of all UK credit card transactions are secured by Thales.
- Over 120,000 Thales Chip & PIN terminals have been installed across Europe.
- Thales UK has earned 79 Queen's Awards for Technology and Export.
- 90% of our sales are sourced from the UK.
- 7% of our revenue is reinvested in R & D.
- Thales has invested more than £2bn in the UK within the last 10 years.
- Thales is the second largest defence systems supplier.
- Thales embodies many famous companies, including Racal, Shorts Missiles, Pilkington Optronics, Redifon MEL, Thomson Marconi Sonar, Thorn Missile Electronics, Avimo, Helio and others.

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