Arcsight System Application Admin

ArcSight System Application Administrator

My client requires a ArcSight System Application Administrator for a potential long term engagement working within within the Telecoms industry.

Duties and Responsibilities:
ArcSight ESM infrastructure monitoring
o Logs Analysis
o System events management and response
o Manager/Database issues troubleshooting
o Multi-tier issues troubleshooting

Connectors monitoring
o Connectors logs analysis
o Functionality issues troubleshooting
o Parsing issues troubleshooting
o Handling and tracking heterogeneity in connector parameters

Occasional evening maintenance windows (19h -> )
Connectors upgrades (software, AUPs)
o ESM upgrades
o Important structural changes in the infrastructure

Infrastructure sizing
o Devices throughput monitoring
o Sizing issues detection (pre-process, post-process)

Close relationship with ArcSight Support centre
o Create tickets for operational issues
o Proactive followup of tickets

Security Analysts support
o SPOC for security analysts incidents
o Get ownership of operational issues incidents
o Dispatch engineering related incidents

Infrastructure administration
o Users rights configuration
o New/Terminated users monitoring
o Connector remote deployment

Depoly and support new SEC engineering solutions into production
Tools
o Arcsight
o Splunk
o Tripwire

Skills & experience
Good communication Skills (written, oral, shows, etc.) - Good Technical Writer Skills
Negotiation capabilities in the customer relations
Flow Chart and Processes understanding and mastering
Process minded

Languages: English essential

Long term project for the right person. Please get in touch!