Arcgis Engineer - South Holland

For one of our clients we are looking for an Arcgis Engineer for a project in South- Holland.

Contract length: One year

Main activities
Operations:
Provide 3rd line operational support, with focus on day to day incident management related to ArcGIS Server on Windows Server, web map viewers, ArcSDE, SQL Server and Oracle on Linux
Troubleshooting and resolving complex technical application issues: application access, recovery and tuning
End-to-end monitoring and problem management across all technical areas
Act as interface between our customers and various infrastructure support groups providing operating system and storage/network support
Work very closely with the customer to provide guidance in the effective use of GIS systems, products and services (mainly ESRI technologies)

Participate in global pro-active GIS service enhancements:
Plan and participate in global GIS Back End ever greening activities like new releases, security patches and application upgrades
Automation of workflows maintaining applications (ie upgrade, migration, stabilization, workarounds)
Document, maintain and improve service performance metrics

Participate in new ArcGIS Server deployments and introduction of new technologies:
Translating customer requirements in infrastructure design and managing component infrastructure provider's delivery on new requirements
On boarding (technical support) of new GIS functionality into the service, ensure appropriate transition from project to support
Deployment of GIS Back End services to new locations around the globe liaising with hardware, storage operating system component infrastructure providers and customers
Contribute to successful project delivery within agreed time and budget

Must haves:
Master's degree in computer science, geography, GIS, or other closely related field
Minimum of three years of work experience in similar role
Excellent GIS Back End application support skills covering ArcGIS Server, Internet Information Services (IIS), ArcSDE, Oracle on Linux and SQL Server
Very good IT Infrastructure skills covering Windows Server (and Linux) administration
Experience with Middleware administration and configuration (Web applications on IIS, Tomcat, Active Directory, Kerberos KDC, DNS)
Scripting exposure to Python Scripting (optional PowerShell)
Customer focused and pro-active attitude; enjoy customer facing, taking end-to-end responsibility
Be able to work with various specialized multinational support teams to bring complex requests or problems to timely resolution
Excellent communication skills in English, both spoken and written
In-depth analytical and troubleshooting skills on a variety of platforms
Be flexible, and willing to work outside of normal office hours in order to ensure that service and high customer satisfaction is maintained

Required languages for this role:
English