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Apprentice Activity Instructor - 2013 - JCA-Nationwide
Eingestellt von JCA
Projektbeschreibung
At A Glance:
Are you looking for an exciting new adventure Based UK - Full time - Live in - Seasonal contract JCA is one of the fastest growing providers of School Activity Holidays. We are proud of our reputation for providing thousands of children with a unforgettable experience every year which promote education, personal development and of course, fun!
Working with like-minded people in an energetic and lively team you will ensure the groups have an unforgettable time with JCA!
Reporting to the Centre Senior Management Team, an Activity Instructor will lead and deliver a variety of over 40 land based activities ranging from Archery to climbing and abseiling. When fully trained the multi-skilled activity instructor will be able to understand the strengths, limitations & personalities of each participant, which in turn will help them to build trust & rapport during the groups stay. They will ensure the safety, welfare of our customers and the efficient delivery of the Travel Class product to all customers. Using high levels of enthusiasm & skills learnt on the comprehensive training course, our instructors will provide groups with an unforgettable stay that exceeds their expectations.
What You'll Be Doing
- Providing excellent customer service to customers throughout their stay.
- Actively approaching & communicating with all customers, assisting with questions & queries at all times.
- Developing & maintaining excellent working relationships with all Travel Class & Centre team members.
- Performing team & individual duties to include the preparation of all activity areas, maintenance of equipment & meal duties.
- Working to strict deadlines & time schedules in the completion of all duties & activity sessions.
- Assisting in arrival & departure of all customers.
- The ability to deliver any land based activity session, where required, including evening entertainments.
- Ensuring high equipment standards are maintained throughout the season, faulty equipment is escalated and/or removed from sessions immediately.
- Deliver any activity session in accordance with the Activity Standards & Procedures Manual (ASAPs), Generic Risk Assessments and Site Risk Assessments.
What We're Looking For
- Enjoys working with children
- A passion for customer service.
- No specific qualifications are required for this role.
- Flexibility within role & to change location as per business needs.
- High levels of enthusiasm and energy.
- The ability to work within a team.
- Satisfactory receipt of 'Subject Access Disclosure' & 'Enhanced CRB Disclosure'
What We Can Offer You
- Opportunity to gain an Apprenticeship in Customer Service.
- NGB qualifications in Fencing & First Aid.
- Opportunity to gain further experience working within the TUI Travel PLC Activity Sector & third parties in the UK & Overseas.
- 12 month position
- Pro rata Holiday entitlement
- This position is live in & remuneration will include full board accommodation (subject to accommodation deduction).
Job Division: Specialist & Activity
Location: JCA-Nationwide
Are you looking for an exciting new adventure Based UK - Full time - Live in - Seasonal contract JCA is one of the fastest growing providers of School Activity Holidays. We are proud of our reputation for providing thousands of children with a unforgettable experience every year which promote education, personal development and of course, fun!
Working with like-minded people in an energetic and lively team you will ensure the groups have an unforgettable time with JCA!
Reporting to the Centre Senior Management Team, an Activity Instructor will lead and deliver a variety of over 40 land based activities ranging from Archery to climbing and abseiling. When fully trained the multi-skilled activity instructor will be able to understand the strengths, limitations & personalities of each participant, which in turn will help them to build trust & rapport during the groups stay. They will ensure the safety, welfare of our customers and the efficient delivery of the Travel Class product to all customers. Using high levels of enthusiasm & skills learnt on the comprehensive training course, our instructors will provide groups with an unforgettable stay that exceeds their expectations.
What You'll Be Doing
- Providing excellent customer service to customers throughout their stay.
- Actively approaching & communicating with all customers, assisting with questions & queries at all times.
- Developing & maintaining excellent working relationships with all Travel Class & Centre team members.
- Performing team & individual duties to include the preparation of all activity areas, maintenance of equipment & meal duties.
- Working to strict deadlines & time schedules in the completion of all duties & activity sessions.
- Assisting in arrival & departure of all customers.
- The ability to deliver any land based activity session, where required, including evening entertainments.
- Ensuring high equipment standards are maintained throughout the season, faulty equipment is escalated and/or removed from sessions immediately.
- Deliver any activity session in accordance with the Activity Standards & Procedures Manual (ASAPs), Generic Risk Assessments and Site Risk Assessments.
What We're Looking For
- Enjoys working with children
- A passion for customer service.
- No specific qualifications are required for this role.
- Flexibility within role & to change location as per business needs.
- High levels of enthusiasm and energy.
- The ability to work within a team.
- Satisfactory receipt of 'Subject Access Disclosure' & 'Enhanced CRB Disclosure'
What We Can Offer You
- Opportunity to gain an Apprenticeship in Customer Service.
- NGB qualifications in Fencing & First Aid.
- Opportunity to gain further experience working within the TUI Travel PLC Activity Sector & third parties in the UK & Overseas.
- 12 month position
- Pro rata Holiday entitlement
- This position is live in & remuneration will include full board accommodation (subject to accommodation deduction).
Job Division: Specialist & Activity
Location: JCA-Nationwide
Projektdetails
- Einsatzort:
-
Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Sonstiges