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Applications Support Team Leader/Deputy Manager

Eingestellt von Applitracker

Gesuchte Skills: Support

Projektbeschreibung

Applications Support Team Leader
We are currently recruiting an Application Support Team Leader/Manager/Deputy Manager to manage an Applications team who are responsible for the Day to day administration of bank software applications
Responsible for servicing Requests for Work relating to application configuration and administration servicing of System Incidents relating to application configuration and administration, Configuration change management and planning of configuration changes for application deployments.

The Applications Team Leader will also manage the Quality control of configuration changes (testing), Quality assurance of configuration changes (process compliance)

The ideal Applications Team Leader will need to possess knowledge of full Application life cycle.

Deployment, configuration, administration & support of Microsoft Windows based, n-tier enterprise software applications (examples may include core banking solutions, large scale CRM, front and back office trading, or similar).

Working in an Information Technology environment that has responsibility for supporting or managing multiple line of business applications (the Application Support function is responsible for the support of over 150 business applications), Interacting with users of software applications and managing the team workload.

This role is NOT Technically "hands on" but the ideal person must have experience & understanding of applications life cycle. Have experience of escalation and mentoring. Have excellent communications skills to liaise with the Applications Manager/stakeholders and key players within this organisation. Applications Manager must have a flexible and positive attitude to problem solving, Strong focus on results ensuring that the team’s primary objective of delivering applications that meet the needs of the users is met. Have strong analytical and problem solving abilities, posses drive and determination to ‘get things done

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

Applitracker