Application Team Lead

Yoh has a contract opportunity for a MAINTENANCE AND OPERATIONS APPLICATION TEAM LEAD to join our client in Sacramento, California.

JOB RESPONSIBILITIES:
- Act as the primary point of contact with the client for production support issues, change controls, and day to day operations of the application.
- Follow through on all production issues and customer inquiries to ensure they are resolved in a timely manner.
- Prioritize and assign target completion dates for production fixes and change controls in conjunction with the client and team members.
- Assign production support tasks and change controls to team members based on priority, target completion dates, and skill sets.
- Monitor team member's progress on production support assignments and ensure timely assistance is provided so tasks are completed on time with quality results.
- Ensure the change control process is followed for all production fixes and change controls.
- Coordinate production support coverage to ensure jobs complete successfully and that the team is proactive to avoid production issues whenever possible.
- Ensure the escalation process is followed by the ERP team for all production issues and coordinate the effort to resolve the issues in a timely manner.
- Lead the effort to perform root cause analysis for production issues and design solutions to avoid recurrence of the same issues.

JOB QUALIFICATIONS:
- Must have experience leading a team of 5 or more people in supporting medium to large scale applications in a production environment.
- Must have experience acting as the primary contact with the client and the vendor.
- Must have good planning and communication skills.
- Must have good problem solving skills.
- Must have technical expertise in SQL coding and troubleshooting.

PREFERRED JOB SKILLS/EXPERIENCE/KNOWLEDGE:
- Knowledge of ETL tools such as Pervasive Data Integrator, Informatica or other equivalent tools is a plus.
- Knowledge of reporting tools such as Business Objects, Crystal Reports or other industry equivalent tools is a plus.
- Strong Programming experience with Java, Windows and UNIX Scripting is a plus.
- Experience supporting ERP applications especially Financial Accounting is a plus.
- Knowledge of Configuration Management is desired.
- The ability to perform software builds and install product releases is desired.
- Knowledge of scheduling tools such as Autosys and/or Control M is desired

Discover all that's possible with Yoh. Apply now.

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading workforce solutions.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECH

J2WVETJOBJ2WYOHFED

Ref:

SFSF: INFOTECH