Application Support - R&D

RESPONSIBILITIES:

- Provide day to day support of R&D applications (Electronic Notebooks, Sample Logistics, Data Analysis, Instrumentation systems)
- Coordinate the implementation of new applications and upgrades.
- Provide support of interfaces and data exchanges between applications where necessary.
- Liaison between Business Technology global organizations for comprehensive support.
- Coordination with vendors of commercial off the shelf systems for problem resolution.
- Provide application support for information systems utilized by Global Research and Development staff.
- Serve as the focal point for problem triage and resolution.

REQUIRED SKILLS & QUALIFICATIONS:

- In-depth knowledge and understanding of application installation and account administration for a defined application portfolio.
- Working knowledge of the Research and Development scientific operations.
- Working knowledge of the core R&D development computer systems and applications.
- Required three to five years industry working experience in application support/administration is essential.
- Working experience in a GxP environment is required.
- The candidate should have, at a minimum, a Bachelor of Science degree in Computer with a solid understanding of computer systems and current technology.
- Good problem diagnosis skills coupled with solid exposure to database concepts and knowledge of Client Server and web-based application architecture.
- Excellent verbal and written communication skills are essential as the nature of this position will be to communicate effectively across a global organization.
- Demonstrated ability to work closely with other divisions of the company in accomplishing the above objectives.

Synectics is an Equal Opportunity Employer.