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Application Support Manager - HP ALM

Eingestellt von Eurostaff Group Limited

Gesuchte Skills: Support, Forth, Client

Projektbeschreibung

One of our marketing leading clients are looking for an Application Support Manager to be based in Central Tokyo.

THIS ROLE WOULD BE IDEAL FOR SOME ONE WHO CAN RELOCATE RATHER THAN TRAVEL BACK AND FORTH AS THE CLIENT WILL NOT BE ABLE TO PAY EXPENSES, FLIGHTS AND ACCOMMODATION WILL BE INCLUSIVE IN THE RATE NEGOTIATED.

RATES WILL BE PAID IN JAPANESE YEN EACH MONTH, TO GIVE AN INDICATION ACCOMMODATION WOULD BE AROUND 230,000-290,000 JPY

PLEASE FORWARD YOUR MOST COMPETITIVE RATE IF YOU ARE INTERESTED IN THIS AND WE SHOULD BE ABLE TO GET THINGS MOVING QUITE QUICKLY FOR YOU IF YOUR PROFILE FITS.

LANGUAGE: ENGLISH FLUENT

MORE ABOUT THE ROLE:

- Establish Level 2 early life support and steady state support organization under guidance of local delivery manager
- Co-ordinate for necessary trainings and handover to local production team to handle Level 1 support
- Work with Level 2 support organization to formulate processes to carry out smooth transition from project to support
- Provide support in managing schedule, quality and risks to Level 2 support organization
- Train Level 1 support organization continuously to achieve maximum incident resolution at Level 1
- Local and Global stakeholder management, act as a bridge between local delivery manager and rest of the organization

SKILLS AND EXPERIENCE PREFERRED:

- Minimum 5 years of medium to large scale project management experience
- Excellent skills in stakeholder management, schedule management
- Strong organizational and analytical skills
- Strong planning, tracking, follow-up and closure skills
- Good level of understanding of software development processes and exposure to project execution using agile methodology
- Acumen for technology and computing science
- Exposure to project management tools such as Microsoft project and other utility tools
- Exposure to application development and support engagements to Japanese customers and service level requirements of Japanese customers

Projektdetails

  • Einsatzort:

    Japan

  • Projektbeginn:

    asap

  • Projektdauer:

    Now - dec 31st

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Eurostaff Group Limited