Application Support Consultant

We require an Application Support specialist with around 3 to 5 years experience in software support and maintenance to take up a contract position in Brindisi, Italy. Our client is an international organisation and this is an English speaking position.

Duties and responsibilities:

* Provide day-to-day maintenance and support for various applications
* Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards
* Assist in database structural changes required during system upgrades
* Assist in the deployment of tools and in the implementation of processes to assist in operational support
* Assist in responding to application-related queries from end users in remote locations
* Resolve in a timely manner tier-2 application issues and escalate tier-3 issues to designated focal points
* Provide training to end users on the usage of applications
* Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings; and

Skills Required:

* 3 to 5 years (Application) Support experience
* Good working knowledge of Client Server applications in a Windows environment and at least two of the following: MS SQL server, Business Objects, LDAP and IIS Servers, Cognos, MS.NET, MS SharePoint, Domino/Notes
* Microsoft Certification in SQL Server or other server technology desirable
* Familiarity with ITIL processes
* Excellent English (both written and verbal)

This is an excellent opportunity to engage with a global and well respected organisation. Contract extensions will be available based on good performance in the initial 3 months. Please contact Quanta with your details.