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Application Support Analyst - 6 Month Assignment Based in Worthing

Eingestellt von InterAct Consulting

Gesuchte Skills: Support, Network, Vba

Projektbeschreibung

Application Support Analyst - 6 Month assignment based in Worthing, Sussex working for Government arm, to act as project lead, with a key deliverable of reducing the large volume of out-standing incidents and problems, currently lodged with the IT Service Ops teams, to a manageable level. Working with existing staff to learn and understand internally developed IT systems and bringing with them a wealth of knowledge in Microsoft Office applications. The customer is currently experiencing large volumes of incidents being raised in relation to general IT Systems and Network performance, internal applications including their Central Database and EDRM (Documentum) services, Microsoft Outlook
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Networks - particularly having an understanding of how network and environmental issues might have a negative impact on IT service performance;
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Microsoft VBA
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Technical understanding of System Centre Service Manager (SCSM) including Orchestrate;
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Thorough understanding of the ITIL Incident
- Service Desk Management (particularly in having had experience introducing recognised improvements to a perceived underperforming Service Desk).

Superb Daily rate on offer working for a superb team and exposure to Government bringing SC clearance and opening up your career path to a whole new level. 6 Month Contract.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

InterAct Consulting