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Application Support
Eingestellt von Nicoll Curtin Technology
Gesuchte Skills: Support, Java, Client, Network
Projektbeschreibung
APPLICATION SUPPORT JOB IN ZÜRICH - BANKING
On behalf of our client, top tier bank in Switzerland, we are looking for a 2nd level application support specialist to join their team in Zürich a 12months + contract basis. The support will be integrated into the existing Online Banking support which is has a deep know-how of and good network into the wide range of used interfaces and services.
KEY RESPONSIBILITIES
- 2nd-Level-Support and incident management for the new application
- Resolving, and tracking of incident tickets, log-analysis and Triage (for 3rd level and interfaces).
- Collaboration with interfaces, business, Service Desk and 3rd level support.
- Preventive investigations and notification re. potential upcoming production issues.
- Support of service level-management during problem management.
ESSENTIAL SKILLS
- 5 Years + Support experience.
- Work well under pressure (incident management with high management attention).
- Very good analytic skills.
- Very good communication skills for different levels of technical understanding (app dev teams, business, management).
- Fluent in Englisch and German.
- ITIL experience.
- Java technology.
If you are interested in this challenging opportunity, please send your CV to Dragana Atanasov.
On behalf of our client, top tier bank in Switzerland, we are looking for a 2nd level application support specialist to join their team in Zürich a 12months + contract basis. The support will be integrated into the existing Online Banking support which is has a deep know-how of and good network into the wide range of used interfaces and services.
KEY RESPONSIBILITIES
- 2nd-Level-Support and incident management for the new application
- Resolving, and tracking of incident tickets, log-analysis and Triage (for 3rd level and interfaces).
- Collaboration with interfaces, business, Service Desk and 3rd level support.
- Preventive investigations and notification re. potential upcoming production issues.
- Support of service level-management during problem management.
ESSENTIAL SKILLS
- 5 Years + Support experience.
- Work well under pressure (incident management with high management attention).
- Very good analytic skills.
- Very good communication skills for different levels of technical understanding (app dev teams, business, management).
- Fluent in Englisch and German.
- ITIL experience.
- Java technology.
If you are interested in this challenging opportunity, please send your CV to Dragana Atanasov.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges