Application Support

For our client in Zurich we are looking for a Application Support

Your responsibilities:
- Managing communication with internal clients within the Business and other IT teams
- Own and manage incidents through to resolution including investigation complex problems involving multiple systems and involving other IT teams as required
- Act as a leader during major incidents - helping to engage other teams as required and driving resolution of incidents having major impact to the business
- Act as a key stakeholder within development projects to ensure quality within software delivery and on-boarding of knowledge from Application Development teams
- Performing out-of-hours work as required within a compensated and pre-allocated shirt to provide support for application deployments and support of critical batch jobs/overseas businesses

As the ideal candidate you have the following qualifications and experience:
- Possess experience and a proven track record in an application support role
- Experience with UNIX
- Experience with SQL querying (Oracle/MS SQL)
- Certified or knowledge of ITIL in application support context
- Strong team player
- Good listening & spoken communication in English
- Good problem-solving skills
- Strong sense of ownership
- Ability to work without close supervision
- German language desirable but not required

If you are interested in this position please do not hesitate to send us your CV electronically