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Application Steward (Data Management)

Eingestellt von West Works Group Inc.

Gesuchte Skills: Client, Business intelligence, Oracle, Erp

Projektbeschreibung

Contract Term
This position closes at 11:00 a.m. on Monday, March 18th, 2013.

This is a 6 month contract opportunity.

Overview
Our Client is seeking an Application Steward to work with the Data Management Service (DMS) Team, applying their technical and interpersonal skills to support the successful delivery of data management related services focused on enterprise Business Intelligence, Data Integration and Data Warehousing solutions and platforms.

Role and Responsibilities
In this role you will work closely with the Application Services Advisor and be responsible for activities specific to DMS platform/application life cycle management and service delivery. Ideally you will possess understanding in the area of data management technologies and understand how to apply data management solutions tools to meet business needs.

Some of the work responsibilities of this position could include:

- Work with Application Service Management Advisor in establishing or enhancing services
- Make recommendations on how to improve operational services
- Assist in managing the work intake and prioritization process
- Assist in capacity management activities
- Coordinate and monitor the levels of small enhancements
- Facilitation of technical resources required to enhance or deploy a new service
- Communicates effectively with multiple service teams (internal/external)
- Communicate effectively up from technical resources to Management and can vary style to meet needs of audience
- Understand how to communicate difficult/sensitive information tactfully
- Effectively interact with Supplier Service teams
- Work with Application Management Advisor/Group Lead to ensure client request can be mapped to company goals
- Develop relationships with client personnel that foster client ties
- Communicate effectively with clients to identify needs and evaluate alternative business solutions with Business Analyst
- Continually seek opportunities to increase customer satisfaction and deepen client relationships
- Manage client expectations effectively.

Qualifications
Required Technical Skills:

- A post secondary education in Information Technology
- Experience with technical application life cycle management of enterprise level tool suites
- Experience with service operations, issues and requests of data management technologies (specifically Business Intelligence, ETL or EAI, Datawarehousing)
- Some knowledge of enterprise applications/platforms such as Service Now, Informatica, BusinessObjects, Oracle Fusion Middleware (SOA, BPM)
- Experience with using/knowledge of features of tools sets, Database Management (Oracle) environments
- Knowledge of ERP systems like JDE
- Knowledge of oil and gas industry data/information and applications
- Experience facilitating the coordination of internal/external technical service resources (useful to have clear examples of successfully coordinating technical resources as part of project or operational related activities)
- Experience coordinating third party solution implementation vendors
- ITIL v3 Foundation accreditation achieved or in progress
- Experience managing work-loads and priority setting
- Solid communication (verbal/written) and interpersonal skills
- Self-reliant and self motivated
- Proven ability to build trust and strong relationships with business clients and other stakeholders
- Proven ability to work in a fast-paced, dynamic work environment.

How to Apply
If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1617 - Application Steward as a Word attachment to Information Technology Recruitment.

This client will only consider candidates who are authorized to work in Canada for this opportunity.

Projektdetails

  • Einsatzort:

    Calgary, Kanada

  • Projektbeginn:

    asap

  • Projektdauer:

    6 month Contract

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

West Works Group Inc.

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