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Application Service Manager

Eingestellt von RM IT Professional Resources AG

Gesuchte Skills: Support, Jira, Client

Projektbeschreibung

Application Service Manager with profound Jira, Confluence and Jive knowledge wanted for our Basel based client in the pharmaceutical sector.

YOUR EXPERIENCE/SKILLS:

- Working experience in Application Service Management or deputy role, preferably in IT
- Good knowledge of team tools such as Jira, Confluence and Jive
- Systems analysis experience with proficiency in reporting tools like Spotfire
- Familiarity with logistics along with compliance systems experience
- Strong communication skills with a customer and quality focused mind-set
- Languages: fluent English both written and spoken

YOUR TASKS:

- Providing scientific support, problem management and operational oversight in applications for Transport and Trade Management to enable scientists to gain maximum value from the product
- Training users and helping to exploit the product to solve new problems and support new processes and workflows
- Identifying recurring incidents and frequent requests ad well as providing self-service or first-line-supporter solutions
- Creating change request tickets while collaborating with other teams on shared data between two systems
- Coordinating root cause analysis while handling problem management and prioritising problems
- Tracking progress document results, monitoring and reporting

START: 05/2018
DURATION: 19MM+
LOCATION: Basel, Switzerland
REF.NR.: BH12699

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.

GOING THE EXTRA MILE

NEW TO SWITZERLAND? In case of successful placement, we support you with:

- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    19 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

RM IT Professional Resources AG

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