Application Packager (f/m) End User Computing

Nash direct GmbH supports many of Germanys leading organisations to source, recruit and manage the highly skilled IT and engineering talent they need to succeed in an increasingly technology-driven world. We offer our employees promising career prospects and access to interesting and challenging technology roles throughout Germany.
For our client, a leading European commercial bank in Frankfurt, we are currently hiring an

Application Packager (f/m) End User Computing.

Reference number: 325402
Starting date: 15th of April 2017
Length of the contract: 9 months

Task description:
* Following best practices automating, repackaging and sequencing applications (for virtualised applications). Develop and test an uninstall package/process for each packaged application
* Using pre-established testing criteria, test application deployment for all applications to the end user device including; successful installation via SCCM, successful launch in Windows 7/10
* Provide application package troubleshooting and remediation as required
* Plan, prepare, test and implement maintenance activities (such as patches and software upgrades) which are required to keep system running at optimised condition
* Participate in the design of complex IT solutions for End User Computing landscape
* Participate in the design of security policies for Windows based desktops
* Contribute to IT projects in the preparation and implementation phase of End User Computing related services and systems, such as technical specification, analysis, evaluation, development, integration and testing, maintenance, release, documentation
* Provide 3rd-level support for operational End User Computing landscape including monitoring, identifying any need for preventive or remedial maintenance through the use of diagnostic tools
* Investigate, diagnose and resolve system problems using available tools and referring to external suppliers if required, as well as assisting 1st and 2nd-level support staff
* Coordinate with other resolver groups as required to resolve 3rd-level end user support issues
* Maintain accurate and up-to-date technical documentation related to End User Computing service, transfer knowledge to colleagues and ensure sufficient documentation is available for tasks to be assigned to 1st and 2nd-level support staff
* Work experience in an international work environment would be considered an asset

Your profile:
* Proven working experience in packaging software and troubleshooting software packages in a Windows-based desktop environment with the technologies/ products SCCM, MDOP, scripting (PowerShell or VBScript)
* Good working knowledge of application packaging for enterprise-scale environments; in particular editing, creating and deploying high quality MSI packages using tools like SCCM, Flexera AdminStudio, Microsoft PSTools
* Very good command of English with proven drafting ability using MS Word with proven experience in drafting technical procedures and design documentation
* Good understanding and relevant experience working with ITIL processes, particularly change, incident and problem management

By joining us, you will benefit from:
* A market-oriented remuneration package in line with your skills and experience
* Generous social benefits such as holiday and Christmas pay
* A varied role with challenging tasks
* A support team dedicated to you and your career progression

Were proud to build our company around creative and talented people who value our companys culture, the diversity of our projects and the attractiveness of our clients. Our market-oriented salaries as well as our transparent and dedicated approach with our clients and candidates lay the basis for a long-term partnership with our employees.
We look forward to receiving your application and are available to you at your convenience for any questions or queries you might have about this role.

Best regards,

Katharina Kato
Candidate Relationship Manager
Nash direct GmbH
IT & Engineering Professionals
Tel: +49 211 179392 465
Fax: +49 211 179392 20
Email: [email protected]