Application Integrator (m/w) with Focus in Communication and QA

Nash direct GmbH supports many of Germanys leading organisations to source, recruit and manage the highly skilled IT and engineering talent they need to succeed in an increasingly technology-driven world.

We offer our employees promising career prospects and access to interesting and challenging technology roles throughout Germany.

For our client in the banking sector in Frankfurt, we are currently hiring an Application Integrator (m/w) with focus on Communication and QA

Reference Number: 304562
Start: 25.1.2016
Contract: permanent at Nash direct/Harvey Nash group, 15 months+

Qualification:
*Masters degree in information technology, computer science, information system security, or related disciplines
*Bachelors degree in information technology, computer science, information system security, or related disciplines
*Team lead experience
*Engineering and design experience
*Good understanding of and experience working with ITIL processes, particularly change, incident and problem management.
*experience in integrating, testing and deploying mission-critical IT infrastructure environments, e.g. in financial service, IT hosting or defence industries;
*experience with mixed vendor environments;
*experience in managing technical service transition, creation and maintenance of support documentation.
*Very good command of English with proven drafting ability.
*Working knowledge of MS Office (in particular Word, Excel and PowerPoint).
*Experience in drafting use cases and transforming them in test cases.
*Experience in executing tests, documenting results and tracking the follow-up of identified defects.
*Working knowledge of one or more of the following infrastructure services: application hosting, storage, network, directory services, database, end user computing, email.
*Experience in integrating applications with technical services.
*Experience in Quality Assurance for technical documentation, to guarantee high quality for on boarding of technical services in ITIL processes.
*ITIL certification would be an advantage.
*PMI Certification would be an advantage
*Good analytical and problem-solving skills.
*Be result oriented.
*Manages multiple assignments and tracks progress on numerous processes simultaneously.
*Shows commitment to the achievement of team and organisational goals.
*Uses diplomacy and tact when dealing with colleagues.
*Uses simple/clear words to communicate ideas.
*Shows strong interpersonal skills, self-motivation and the ability to work in a team.

Main tasks:
Support implementation phase of technical services (15 services), in specifications, integration, test, acceptance and deployment stages:
*coordinate the definition of use cases and test cases for services under development;
*coordinate the tests, document results and track the follow-up of identified defects;
*evaluate and execute changes and service requests according to provided operating procedures while maintaining agreed service levels and deadlines;
*contribute to the deployment of services in production by advising on the production impact of planned changes, assisting Data Centre Operations in the roll-out and post implementation;
*review technical documentation related to network integration;
*coordinate individual key project deliverables among different participants;
*liaise with technical teams for the acceptance and handover of service in production;
*coordinate end-users during pilot phase for introduction of new services.

Coordinate the overall Communication and Quality Assurance:
*prepare, maintain and administer the project communications, project procurement and project quality plans in cooperation with the project management team;
*in close cooperation with Project Manager, support the definition of project plans and deliverables, as well as produce estimates of resources necessary to meet the goals;
*define service management model in close cooperation with service managers according to the ITIL Service Management processes and best practice;
*cooperate in administrative project support like organising meetings, setting-up meeting
agendas, quick delivery of minutes and support to the meeting preparation.
*Provide knowledge transfer to other colleagues in the Data Centre section and ensure sufficient documentation is available.

By joining us, you will benefit from:
*a market-oriented remuneration package in line with your skills and experience
*generous social benefits such as holiday and Christmas pay
*up to 30 days annual leave (depending on tenure)
*a varied role with challenging tasks
*a support team dedicated to you and your career progression

Were proud to build our company around creative and talented people who value our companys culture, the diversity of our projects and the attractiveness of our clients.
Our market-oriented salaries as well as our transparent and dedicated approach with our clients and candidates lay the basis for a long-term partnership with our employees.

We look forward to receiving your application and are available to you at your convenience for any questions or queries you might have about this role.