Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
Application Environment Co-Ordinator and L2 Support Role
Eingestellt von E-Frontiers
Gesuchte Skills: Sql, Entity, Unix, Support
Projektbeschreibung
Role Responsibilities:
This new role will person will have the following responsibilities
- Come up to speed on how the application works, at a system level, including how the various component parts relate to each other.
- Come up to speed on the various test and PROD environments
- Assess any requests to make changes to environments
- Take ownership/co-ordinate technical changes in these environments may involve initiating changes or assessing/monitoring changes by other teams
- This will involve raising & tracking tickets using internal processes
- Keep environment documentation up to date
- Provide a service to the developers in terms of tracking tickets on their behalf
- Come up to speed on common application issues, how to interpret logs and how to resolve
- Perform L2 troubleshooting (system level, not code level) in both test and PROD enviorments
Experience:
Min 4 years experience in the IT industry
Skills:
1. Technology Skills/Primary Skills
R = Required/A = Advantageous
a. R: Understanding of web applications, URLs, HTTP, web Servers etc
b. A: Experience with browser based diagnostic tools (Firebug/Chrome developer tools/Fiddler)
c. A: Experience of unix/Shell Scripting
d. A: Experience of any programming language
e. A: Some knowledge of SQL
2. Soft Skills/Secondary Skills
a. R: Very comfortable with technology
b. R: Good communication skills (verbal & documentation)
c. R: Strong attention to detail
d. R: Willingness to learn and understand the system architecture
e. A: Experience working in a large organisation and exposure to the sort of processes that involved in such an entity
This new role will person will have the following responsibilities
- Come up to speed on how the application works, at a system level, including how the various component parts relate to each other.
- Come up to speed on the various test and PROD environments
- Assess any requests to make changes to environments
- Take ownership/co-ordinate technical changes in these environments may involve initiating changes or assessing/monitoring changes by other teams
- This will involve raising & tracking tickets using internal processes
- Keep environment documentation up to date
- Provide a service to the developers in terms of tracking tickets on their behalf
- Come up to speed on common application issues, how to interpret logs and how to resolve
- Perform L2 troubleshooting (system level, not code level) in both test and PROD enviorments
Experience:
Min 4 years experience in the IT industry
Skills:
1. Technology Skills/Primary Skills
R = Required/A = Advantageous
a. R: Understanding of web applications, URLs, HTTP, web Servers etc
b. A: Experience with browser based diagnostic tools (Firebug/Chrome developer tools/Fiddler)
c. A: Experience of unix/Shell Scripting
d. A: Experience of any programming language
e. A: Some knowledge of SQL
2. Soft Skills/Secondary Skills
a. R: Very comfortable with technology
b. R: Good communication skills (verbal & documentation)
c. R: Strong attention to detail
d. R: Willingness to learn and understand the system architecture
e. A: Experience working in a large organisation and exposure to the sort of processes that involved in such an entity
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges