Application Deployment Engineer

The Application Deployment Engineer will be charged with design, implementation, troubleshooting and support of application configuration, deployment and upgrade procedures for few specific applications in the Engineering portfolio.
The selected candidate will work in a small team with 3 direct colleagues, with a lot of virtual (MOC) interaction with colleagues, service providers and end-users around the globe.   

Tasks:     

- Configure server based applications, databases and SharePoint sites in global, regional and cloud data centers, collaborating with central IT service providers;     
- Analyze and resolve application performance issues related to configuration of the hosting infrastructure;     
- Onboard and integrate application specific reporting needs with centralized SQL Server Reporting Service operations;     
- Prepare central hosting of application help information using SharePoint web technologies;     
- Prepare, maintain and test core application configuration data, typically represented in XML files;     
- Prepare application configuration management documentation for run and maintain activities by a remote 2nd line support team;     
- Pursue sign-off by global support organization assuming accountability for ongoing          application service availability;     
- Provide 3rd level user support on application configuration issues that are escalated from          the central support organization;     
- Evaluate and troubleshoot operational issues of 3rd party applications to be run on desktops, and prepare design documentation for re-packaging of these applications and automated          desktop deployment using Microsoft SCCM.

Skills:     

- IT education with bachelor degree:     
- Analytical skills, Problem Solver, Systems Integrator.     
- Technologies:              
- Windows Server, IIS, Windows Services, SQL Server, SSMS, SSRS, XML, Scripting, Active Directory, Kerberos authentication, Sharepoint site building, Website authoring, WIKI authoring.     
- Optional:     
- UML, Visual Studio, C#, Silverlight, Test Automation   

Communication Skills:      

- Communicates clearly, fluent in English,     
- Engages well with stakeholders at multiple levels,     
- Can work virtually and across different cultures,     
- Proficient in documentation authoring.   

Personality:

- Accurate,    
- Creative,     
- Team player,      
- Delivery focus,     
- Persistent.