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AMS KPI Reporting Specialist
Eingestellt von Connect 44 UK
Gesuchte Skills: Engineering, Design
Projektbeschreibung
POSITION OBJECTIVE:
Baseline data collection
4 Responsible for managing the implementation of satisfaction, organizational issues closed loop drive customer management, enhance customer satisfaction.
5 Design, implement, analyze KPI and PI measurements in order to control the quality of services provided to our customers
QUALIFICATION REQUIREMENTS:
EDUCATIONAL BACKGROUND: Bachelor in engineering or related field.
MAJOR: Computer, administration related.
REQUIRED KNOWLEDGE AND SKILLS:
3 years experience in Telecommunication industry (OSS, BSS, fixed and or mobile networks)
Working experience in a multi-vendor, multi-technology environment
COMPETENCY AND QUALIFICATION LEVEL OF SPECIALTY/TECHNICAL TYPE
Understanding of functional layers of integrated communication networks and underlying technologies
Is able to relate issues and risks and understand their business implications
Know various common data collection methods; active, smart
Acquire sense of responsibility, service consciousness, team work spirit and coordination capability. Switzerland ability is preferred
Baseline data collection
4 Responsible for managing the implementation of satisfaction, organizational issues closed loop drive customer management, enhance customer satisfaction.
5 Design, implement, analyze KPI and PI measurements in order to control the quality of services provided to our customers
QUALIFICATION REQUIREMENTS:
EDUCATIONAL BACKGROUND: Bachelor in engineering or related field.
MAJOR: Computer, administration related.
REQUIRED KNOWLEDGE AND SKILLS:
3 years experience in Telecommunication industry (OSS, BSS, fixed and or mobile networks)
Working experience in a multi-vendor, multi-technology environment
COMPETENCY AND QUALIFICATION LEVEL OF SPECIALTY/TECHNICAL TYPE
Understanding of functional layers of integrated communication networks and underlying technologies
Is able to relate issues and risks and understand their business implications
Know various common data collection methods; active, smart
Acquire sense of responsibility, service consciousness, team work spirit and coordination capability. Switzerland ability is preferred
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Medien/Design, Ingenieurwesen/Technik