Altiris Engineer/Altiris Consultant

ESSENTIAL SKILLS

1. Altiris 7 (SMP) Administration experience.

2. MS Transact SQL coding to an advanced level and a good understanding of database administration.

3. Experience of large scale complex, commercial IT environments.

4. Intermediate experience of system administration on Windows Servers.

5. A good technical working knowledge of IT infrastructure, varied operating systems, assorted hardware types and network infrastructure in a complex enterprise environment.

6. A strong understanding of relational Datamodelling and defining/managing relationships.

7. The creativity and drive to work alone and as part of a team to identify and drive through solutions in a sometimes difficult and challenging environment.

KEY RESPONSIBILITIES:

1. Maintain existing services, toolsets, integrations and supporting databases/infrastructure.

2. Develop and maintain reporting solutions using a range of technologies and toolsets.

3. Provide a Service Support role to existing services.

4. Develop and implement policies, procedures, tools and processes to manage these services.

5. Identify new data sources and integration possibilities and propose how delivery will be achieved.

6. Perform a continuous review of existing services to identify where improvements can be made and contribute to the development roadmap.

7. Design and develop the metrics and KPI's required to report on the services offered, monitor progress and flag areas of concern.

* MS Analysis and Reporting Services, design, implementation and support.

* A strong Scripting background and one or more of: VBScript, Perl, SED, AWK, Java, Xml, C# or C .

* Any supporting or administrative experience of ServiceNow although all necessary application training will be provided.

* Web development and support experience.

* Experience of Network Discovery tools, or equivalent solutions, and WMI, ssh and SNMP protocols.

* Strong, demonstrable understanding of network hardware, design, protocols and configuration.

QUALIFICATIONS:

Educated to university degree standard. This requirement may be replaced by demonstrable equivalent skills in a large work environment and previous role or skill related experience.