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Administrator/Support Assistant/PSO (IT/Change Management)

Eingestellt von Project People Ltd.

Gesuchte Skills: Support, Client

Projektbeschreibung

ADMINISTRATOR/SUPPORT ASSISTANT/PSO - IT/CHANGE MANAGEMENT, CHANGE ANALYST/CHANGE MANAGEMENT ANALYST, ITIL V3, MSC CHANGE MANAGEMENT, IT OUTSOURCING, 200-250+ CHANGES PER MONTH,

A great opportunity to work for a global IT outsourcing organisation who are urgently seeking a Change Management Administrator/Support Assistantwho has experience of in a secure government environment. This is an initial 6 month contract, to be based in Swansea, South Wales.

The successful applicant will join the already existing Release Management team, whose main purpose is to ensure that changes are documented & internally assessed so that the risks & potential impacts of releasing changes to the systems are fully understood by both company & end client. Directly responsible for dealing with 200-250+ changes per month.

RESPONSIBILITIES:

- Oversee the raising, management and approval of changes via the managed change service.
- Client facing role
- Collating & processing changes.
- Good documentation experience as the Change Management process is subject to customer audits so all actions taken will be required to be recorded showing accountability

SKILLS:

- ITIL Version 3.0 Service Management Foundation equivalent
- Working for an IT Outsourcing Company
- Experience of working in a secure government environment
- Experience of dealing with a similar amount of changes
- MSC Change Management tool
- Diligent record keeping

If you would like to apply for the position of Change Analyst/Change Management Analyst, please send your CV ASAP as this is an urgent roleProject People Ltd is acting as an Employment Business in relation to this vacancy.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Project People Ltd.