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Administrator Operation Support
Eingestellt von Hyphen
Gesuchte Skills: Support, Client
Projektbeschreibung
Six Months Contract
Broughton, Cheshire
Administrator
My client a large Aerospace and Defence Company based in Broughton Cheshire are looking for an articulate well organised Administrator with excellent planning and IT skills to provide operational support within the following areas:
KEY ACCOUNT ABILITIES
*To produce accurate, timely and professional KPI information for both clients and HRO Central
*Manage all aspects of the relationship with Pay Slip Provider
*Continually monitor and improve quality of information extracted from customer surveys producing output and statistics as and when required
*Support and deliver adhoc requests
MAIN ACTIVITIES
*Liaise with third party suppliers (eg - Prolog) to coordinate projects and delivery of service improvements
*Maintain Epay tool and first line of support in dealing with employees queries
*Produce weekly, monthly & quarterly KPI's to a defined standard and timeframe
*Create/Update and send out Customer Surveys in line with Service Delivery and continuous improvements, identifying possible service improvements
*Support Change Request Process - (user testing and e2e testing)
*Mail Merge Documents - Letters to support internal mail shots and divisional correspondence
*Email Archiving
*Maintain and Improve processes within the Ops Support Team
KEY QUALITIES
*Individual must be results and delivery driven with a sound logical approach to achieving tasks and objectives
*Organisational and planning skills are an essential part of the role
*Able to work using own initiative to develop effective solutions to problems
*Must also be a team player and proactively assist and other team members when needed
*Have a strong 'personal branding' and demonstrate a 'can-do' attitude in all areas
Hy-phen Limited is acting as an Employment Business in relation to this vacancy.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Projektdetails
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Einsatzort:
Chester, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
6 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges