Administrator (Fixed Term 7 Months)

We currently require an Administrator to work for Serco Occupational Health is Taunton. Working hours are Monday - Friday 8.30 am - 5pm. This is a Fixed Term position untill the end of August.

Serco is a FTSE 100 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defence.

MAIN AREA OF RESPONSIBILTY:

- To carry out administrative duties for the occupational team and department
- Organisation of Occupational Health (OH) records
- Liaison with clients/managers and staff
- To support the OH professionals in service delivery
- To support with health promotion related to the main business issues/risks as determined by the SOHA

KEY DUTIES:

General office administration:-

- Reception duties
- Dealing with telephone queries & face to face queries
- Post collection and distribution/ photocopying/ faxing/ answering telephone & email enquiries/ fault reporting

OH office administration:-

- Manage clinic appointments
- Word processing activities/tables
- Electronic usage using bespoke OH Admin system -Cohort
- Keep files and filing system in good order
- Paper filing of OH medical records
- Making up files
- Archiving of OH medical records
- Maintaining confidentiality of OH records

Display Screen Equipment:-

- Actively involved with IT Liaise with Serco Occupational Health and training regarding dates and requirements for ergonomic assessor training and refresher training

Health promotion:-

- Support the programme of health promotion initiatives which have been identified by the SOHA

QUALIFICATIONS AND SKILLS:

- Good IT skills - Outlook, Excel, Word,
- Competent typist with good grammatical and presentation skills
- Excellent communication skills - written and verbal
- Able to work on own initiative
- Good time management skills
- Flexible (able to respond to business demands)
- Customer service skills
- Able to work to deadlines
- Able to integrate and work effectively with existing OH team
- Able to work with confidential medical information

Serco is an equal opportunities employer.

On occasion we receive significantly more applicants than expected for some vacancies. Under such circumstances we reserve the right to bring forward the closing date of the advertisement. Therefore you are advised to apply for the role promptly to avoid disappointment. If you have any queries or additional requirements please do not hesitate to contact the Serco Recruitment Team on .
Salary: £14000 per annum. Date posted: 28/01/2013