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Administrative Support for Learning Management Systems (m/f)
Eingestellt von Hays aus Mannheim, Universitätsstadt
Gesuchte Skills: Support, Crystal
Projektbeschreibung
- Administrative support within the learning management system
- Receiving, processing and communicating training requests to the Shared Service Center in accordance with the quality service procedures
- Gathering key information necessary for creating and following through on the learning system
- Organizing training requests
- Filing and maintaining training documentation
- Providing support for customer requests and questions
- Troubleshooting and providing suggested resolutions
- Testing of the learning management system (as a user)
- Excellent knowledge of Excel (Pivot Tables etc.)
- Experience with MS Office, QuickBase and custom reporting tools such as Crystal Reports is desirable
- Positive can-do attitude
- Attention to details
- Excellent organizational, written and verbal communication/prioritisation skills
- High degree of customer service (both internal and external customers)
- Excellent English
Weitere Qualifikationen: Helpdesk/support
- Receiving, processing and communicating training requests to the Shared Service Center in accordance with the quality service procedures
- Gathering key information necessary for creating and following through on the learning system
- Organizing training requests
- Filing and maintaining training documentation
- Providing support for customer requests and questions
- Troubleshooting and providing suggested resolutions
- Testing of the learning management system (as a user)
- Excellent knowledge of Excel (Pivot Tables etc.)
- Experience with MS Office, QuickBase and custom reporting tools such as Crystal Reports is desirable
- Positive can-do attitude
- Attention to details
- Excellent organizational, written and verbal communication/prioritisation skills
- High degree of customer service (both internal and external customers)
- Excellent English
Weitere Qualifikationen: Helpdesk/support
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges
Hays
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Straße:
Willy-Brandt-Platz 1-3
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Ort:
68161 Mannheim, Universitätsstadt, Deutschland