Administrative Support - Defence

ADMINISTRATIVE SUPPORT TEAM MEMBER Contract role working in SOUTH WEST: PORTON DOWN, for 6 months. We are looking for Administrative Support Team Member for our Defence sector client.

JOB TITLE: Administrative Support Team Member

LOCATION: South West: Porton Down

DURATION: 120 days (6 month temporary contract)

ESSENTIAL.

Evidence of good standard of general education eg: GCSEs or equivalent including English at Grade C or above. NVQ Level 2 in Business Administration. In the absence of a formal qualification relevant experience will be considered (ie 1 - 2 years working in an administrative support environment) ITQ Level 2 or equivalent IT proficiency qualification/experience.

DESIRABLE

NVQ Level 2 in Customer Service NVQ Level 3 in Business Administration.

ADDITIONAL INFO:

- The Administrative Support Team Member is responsible for providing professional administrative support to the business.
- Provide professional administrative support services, maintaining and enhancing the reputation of BAS (ie through positive representation of the Function's contribution to the business);
- To meet mandated information assurance requirements through adherence to relevant policies, guidance and processes;
- To maintain an effective interface with other functions and the FM/IS Service providers to ensure ability to deliver the full support schedule. With reference to the MS and BAS A-Z ensure understanding of all processes relevant to role to ensure the delivery of consistent and effective administrative support. Under guidance from the workplace supervisor and working as part of a team ensure the office working environment meets mandated SHEF requirements.
- To work effectively as part of a team to ensure provision of administrative support within core delivery hours across relevant site.
- The contractor will be required to check stationery isat stations and report any requirements for stationery demands.
- Deal with customer walk ups, emails and telephone calls on a daily basis. Work as part of a team to ensure customer deadlines are met. Use of outlook to obtain work tasks from the customer community from a central inbox. Printing of meeting room notices and delivery of these to the relevant meeting rooms on a daily basis. Burn data to CDs. Scanning of classified/non classified material. Shredding of customer classified/non classified material as when required.
- Archive material for forward transmition to TNT, incorporating quality checks and fully adhering to Business Administration (BAS) processes. Booking in/out of classified material (documents, CDs, USBs etc) into Electronic Registry System (ERS).
- Monitor and check customer holdings which are held in ERS which includes organising a meeting via outlook calendar and face to face interaction with the customer.
- General admin duties; data entry, post/parcel receipt and distribution. If the contractor has experience of minute taking there are opportunities to participate in this activity.

Communicate effectively using good customer service skills. Competence in using Microsoft office software products, specifically Word, Excel, PowerPoint and Outlook. Good time management and the ability to prioritise competing demands. Good team player. Experience of delivering trusted, high level administrative support in a relevant environment. Customer service experience.

PLEASE NOTE: Shortlisted candidates would be contacted via Call/Email.