Admin Assistant/Operations Analyst

Job Description:

Overview of business area or project:
The Bank ensures compliant handling and efficient processing of customer orders, especially with regards to compliance to right of information and right of disposal on estate relationships domiciled in Switzerland. Overall support to be in line with internal regulation, as well as legal requirements and instructions, in order to reduce reputational risks and any potential operational or financial risk exposure.

Key Responsibilities:
. Opening letters
. Assigning post to appropriate person
. Ensuring that that work is completed in a timely fashion
. Tracking outcome

Overview of the department/team (team size, backgrounds, personalities ):
Team size: approx. 16 employees. From Junior to Senior and Subject Matter Expert

Challenges Contractor will be facing in this role:
. Demanding role with internal & external clients to be looked after
. Need to be organised, structured and capable of managing multiple tasks
. Stakeholder management skills

Essentials Skills and Qualifications:
. German skills with either French or Italian
. Excellent work ethic
. Independent and responsible way of working
. Excellent communication skills

Desired Skills and Qualifications:
. Commercial education, Matura or Fach-/Hochschulabschluss
. Banking experience, especially with internal as well as external customer contact
. Good German or English language skills
. Experience in public administrations, such as inheritance office or notary

Candidate Value Proposition:
. Possibility to gain an understanding of business processes
. Close collaboration with Business Partners, Back Office Employees and Team members
. You will be part of a highly motivated and professional team

If you think this could be the right role for you, please feel free to apply online or please contact Agnieszka Wojcik directly ( (see below)).