Admin Assistant (Data Entry)

ADMIN ASSISTANT/DATA ENTRY

Our client; a leading insurance firm, are looking an Admin Assistants (Data Entry) to join their team in Chesterfield for 3/6 month contacts.

PURPOSE OF THE ROLE

. Data entry/Ensuring that full and relevant data is recorded from the outset to enable the Claims Handlers to deal with the cases with no requirement to obtain further data wherever possible.

. Recording new claims directly onto the client's system that are received via telephone, post, fax or e/mail.

. Informing the file handler a new claim has been raised against their Fleet and confirming to them the details of the claim.

. Creating the Incident Report Form and acknowledging receipt of the new claim.

. Contribute to ensuring the Units Key Performance Targets are met and that own objectives are achieved.

EXPERIENCE AND QUALIFICATIONS REQUIRED:

. AWARENESS OF INDUSTRY PRACTICES SURROUNDING CLAIMS FRAUD AND THE AFFILIATED LEGISLATION AND LEGAL OBLIGATIONS

. Strong verbal and written communication skills;

. Time management/Ability to handle multiple priorities, organise work and meet deadlines;

. Attention to detail;

. The ability to problem solve and develop new ideas to improve working practices;

. Lateral thinking;

. Strong customer service and negotiation skills;

. Strong knowledge of subject matter and ability to apply it to the role;

. Solid working knowledge of Microsoft Packages/Excel, Word, Outlook etc and ability to use applications in a Windows environment;

. Responsible for operating a data entry device to input lists, records, or other data points into an electronic format.

. Required: High School diploma or its equivalent with preliminary experience in the field or in a related area. Reports to a supervisor or manager.

Interested candidates should submit their CVs in the first instance.