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Admin Assistant
Eingestellt von Experis IT
Gesuchte Skills: Client
Projektbeschreibung
The role:
* To deal with the end to end on boarding process for Global Payment Acceptance relating to newly recruited and existing customers
* Maintain and provide key stakeholder management in the form of dealing with queries on the progress of an applications status and providing solutions to queries
* Plan and organise own work to ensure Service Level Agreements are met and no loss to the business/customer incurred
* Complete application set up as per customer instruction including product specific requirements
* Process amendments to customer accounts using various systems, communicating with all relevant parties where necessary
* Take ownership and make decisions on individual cases within discretionary limits and decide whether further investigation is required, what investigation is required and provide recommendations to management
Requirements:
* Delivers outstanding customer service in all that they do.
* Maintains the perfect balance between the interests of the company and its customers
* Delivers every time to high standards/time, cost, quality, efficiency, value
* Pays attention to the important details that could have a commercial risk and business/customer impact
* Communicates in an open, complete and consistent manner
* Good written and verbal communication skills
* Good PC Skills including Microsoft Office such as Word and Excel
* Good planning and organising
* Team Player
* Excellent attention to detail
* Able to use own initiative
* Must be adaptable/flexible able to cover hot spots within own team and rest of the department
Interested candidates should submit their CVs at the first instance.
Projektdetails
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Einsatzort:
Northampton, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
5 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung