Admin Assistant

Our client is looking for an Admin Assistant to join their team on a 10 day contract.

The team is led by a Senior Service Delivery Analyst, and reports to the Service Operations Manager.

We have recently migrated our service management tool to some new software. We have a number of request records in the old system which need to be followed up in order to tidy the system down before decommissioning. We are looking for an Assistant to do this for us.

We require an individual who is a quick learner and able to consistently chase records down to a satisfactory conclusion.

The activity will start with the provision of a list of outstanding records together with the name of the team who own them. The assistant will then contact the team and request status updates on the records. There will be a variety of responses, some records will be closed actioned, some closed as no longer required, some records re-assigned to other teams.

The assistant should update records on the system if required, and the list will be updated periodically as the records reduce. The assistant will provide periodic updates to the Service Delivery team on the progress made, and any difficulties encountered.

The position will be based in our Wallington office.

The applicant will need to be
Methodical to work through changing lists and keep abreast of changes
Persistent to pursue teams/individuals for required information and ensure that a conclusion is reached
A good communicator able to engage teams and individuals to ensure records are updated accurately
Able to work independently without close supervision once briefed
Familiar with use of e-mail and able to carry out basic IT tasks.

Steria Recruitment Limited acts as both an employment business and as an employment agency.