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ACD QA Tester

Eingestellt von Synectics

Projektbeschreibung

SUMMARY

- Write Test Cases to verify requirements.
- Write and maintain Regression test cases.
- Execute Test Scripts.
- Write and track Defect.
- Retest and regression test Defects.
- Assist Test Lead. Candidates must have recent experience with ACD and IVR call flow test Scripting, execution and defect tracking.
- Preferred technologies are Cisco UCCE, ATT Voice Tone, Verint and eGain, although experience with Avaya or other major ACD products will be considered.
- The project consists of a hosted integrated solution that requires the ability to write and execute test scripts for end to end functionality.
- The tester will work within a team of test resources to provide a fully tested multi phased implementation.

SKILLS:

REQUIRED SKILLS:

- At least 3-5 years testing experience within ACD implementations.
- Attention to detail and good writing skills (for documenting the process).
- Good communications and consultancy skills.
- Good presentation skills.
- Experience with HP Quality Center or other testing tools.
- The ability to work under pressure and to tight deadlines.
- EXPERIENCE PREFERRED:
- ACD or IVR testing experience.
- Certification in Software Testing.
- Electric Utility industry experience.
- A Bachelor's degree (or equivalent experience) is required, preferably in Information Technology or closely related disciplines.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

Synectics