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Accountant Job
Eingestellt von Yoh
Gesuchte Skills: Client, Support
Projektbeschreibung
THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:
- Bachelor's Degree in Business, Finance, or Accounting, required.
- Five (5) or more years of related work.
- Proficiency with personal computers, Microsoft Office and Microsoft Excel.
WHAT YOU'LL BE DOING:
- Responsible for the coordination of collection activities for and related subsidiaries customer account balances
- Process periodic aging reports to maintain focus of problematic and frequently delinquent customers.
- Responsible for maintaining a clean aging free of small balance debit items.
- Responsible for resolution of credit items within the AR subsidiary ledger and for processing refunds related to CLIENT and subsidiaries.
- Generate dunning notices and statements of account to provide correct customer contacts sufficient information to expedite payments.
- Initiate telephone calls to proper customer contacts on outstanding balances.
- Respond to customer inquiries though online access, email, telephone, fax CRM, written requests and document such activities in each customer's A/R correspondence record as needed for future reference.
- Review monthly logs requests for write-offs and referral of inactive customer to outside collection agencies.
- Prepare periodic and ad hoc reports for senior management as necessary.
- Maintain statistics monthly, quarterly and annually for historical review and future planning needs.
- Monitor compliance by CLIENT Information Services Department with regard to approval of credit or re-entitlement of any delinquent customer/subscriber who is requesting new/additional services.
- Maintain open line of communications with CLIENT product services department on major customer issues or requests for service termination if additional intervention is necessary.
- Ensure timely receipt processing on specific delinquent accounts are properly recorded and reflected. Follow-up to closure on all suspended or incorrect deposits, missing documentation or errors causes by CLIENT staff or by depository bank as identified via customer or internal identification.
- Maintain historical records on customer/subscriber accounts written off or referred.
- Insure the proper interface or manual journal entries are properly recorded to the customer subsidiary ledger and the general ledger.
- Reviews and resolves any inconsistent or deposit data as necessary.
- Provides internal and external customer service on all issues related to customer payments and deposit activities.
- Responsible for doing research and analysis including account reconciliation's to resolve customer inquiries and disputes.
- Provides backup support to CLIENT Customer Response Team (CRT)
- Responsible for the supervision, oversight and performance review of junior collection analysts.
- Prepares and documents standard operating procedures and updates for operations responsibility area
- Responsible for communication with outside collection agency, as required.
- Assist with generation of Summary Aging Reports.
- Assist with generation of Termination Date/Dunning Letter Dates report.
- Assist with preparation of collections agency referrals file, including reviewing and adjusting for any new payments received.
WHAT YOU NEED TO BRING TO THE TABLE:
- Five (5) or more years of related work.
- Excellent verbal communication and customer service skills
- Strong analytical problem solving skill essential
- Must be detail oriented, possess ability to multi-task and be able to prioritize effectively
- Proficiency with personal computers, Microsoft Office and Microsoft Excel
GET HIRED, APPLY NOW!
RECRUITER: Seth Taylor
Yoh, a DayTHIS ADDRESS IS EXCLUSIVELY FOR INDIVIDUALS WITH DISABILITIES REQUESTING APPLICATION ASSISTANCE.
Projektdetails
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Einsatzort:
Rockville, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges