2nd Level Laboratory / Manufacturing System Support Expert (m/f/d)

REFERENCE NUMBER:

469769/1

MY DUTIES:

- Ensure that operational work, project related activities and on-call services are performed according to defined KPIs
- Provide application management and support and ensure operational stability and effectiveness of several Applications
- Contribute to the core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutions
- Collaborate with end users to identify needs and opportunities for improved data management and delivery
- Resolve or escalate problems for resolution when appropriate
- Maintain and develop process and technical knowledge

MY QUALIFICATIONS:

- Profound experience in the pharmaceutical industry, as well as in a regulated environment with Computer System (laboratory or manufacturing experience as 2nd level support)
- Relevant experience with business processes in the manufacturing or laboratory environment
- Previous experience in system installation and maintenance of operating systems, hardware and peripheral devices e.g. bar code scanner, printer etc. / Technical experience in manufacturing and laboratory systems
- Strong technical skills in different operating systems such as: Windows Server 2008/2012/2016, Windows 7, Windows 10
- Proven CSV Knowledge / ITIL & GxP certification
- Validation experience with working in a project environment and in Informatics Service Support and Service Delivery

MY BENEFITS:

- International Pharmaceutical Company
- Extension possible

ABOUT HAYS:

IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.

MY CONTACT AT HAYS:

My contact person
Nora Holstad Berge

Reference number
469769/1

Contact
E-Mail: [email protected]