Jovan Jovanov
IT System Administrator
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Deutsch (Grundkenntnisse)
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Curriculum Vitae
Jovan Jovanov
PERSONAL INFORMATION
Jovan Jovanov
Oliver Kitanovski, Veles, 1406, Macedonia
+38970383947
skype
jovan_screamer
Sex
Male
| Date of birth
05/07/1983
| Nationality
Macedonian
WORK EXPERIENCE
POSITION
System Engineer | Technical Support Engineer
June 2016 - Present
System Engineer
▪ Member of Global IT Operations Server Team
▪ vSphere environments monitoring and support
▪ Windows Servers installation, configuration and troubleshooting
▪ Server room equipment and support systems maintenance
▪ Server room audits in multiple Marquardt locations
▪ Monitoring of server rooms equipment
▪ IT Budget planning
▪ IT Equipment estimation and planning
▪ ISP Lines maintenance
▪ Cisco equipment monitoring and configuration
▪ Active Directory and Exchange support
▪ TSM backup system support
▪ Servers and server rooms documentation
Business or sector
IT Operations
December 2014 – June 2016
System Administrator
▪ Server room equipment and support systems installation and maintenance
▪ ISP Lines installation and maintenance
▪ IT support for end users over OTRS ticketing system
▪ IT Equipment purchasing, installation and configuration
▪ Print servers configuration and support
▪ Cisco equipment installation and configuration
▪ Cisco CUCM and ASCOM installation and configuration
▪ Cisco IP phones installation, configuration and support
▪ Active Directory and Exchange support
▪ LANDesk Installation and TSM backup tapes rotation
▪ Access points installation and configuration
▪ VPN, Sophos Safeguard and Cisco WebEx support
▪ IT Documentation and manuals creation
▪ IT trainings for new employees and IT team members
▪ Mobile devices purchasing, configuration and support
▪ Production systems support
Business or sector
IT Operations
Curriculum Vitae
Jovan Jovanov
EDUCATION
TRAINING
August 2008 – December 2014
System Administrator
▪ Service Team support for company assets and applications
▪ IT Support for executives in Makedonski Telekom and T-Mobile
▪ Windows 7 upgrade Team Lead
▪ Suppliers and vendor’s communication
▪ Digital certificates servers and end users support
▪ Mobile devices configuration and support
▪ Remote Desktops Services installation, configuration and support
▪ HP Service Manager installation, configuration and support
▪ SQL Server installation and configuration
▪ Incident and Change Management implementation
▪ Symantec Endpoint Protection installation, configuration and support
▪ Windows Servers installation and configuration
▪ Active Directory, GPO, Exchange configuration and support
▪ Citrix and VMware support
▪ Hyper-V installation and configuration
▪ SCCM 2012 installation and configuration
▪ New solution testing and analyses
▪ SharePoint, VPN and encryption support
Business or sector
IT Operations
February 2008 – August 2008
System Administrator
Planet Interactive
▪ Company and client’s computers and servers installation, configuration and support
▪ Company applications installation, configuration and support
▪ SQL databases installation and configuration
▪ Network and ISP connectivity support
Business or sector
IT Operations
2009 - 2013
Master in Project Management
(Corporate IT Management Processes)
Faculty of Electrical Engineering and Information Technology
▪ Master studies – Project Management
2002 – 2009
Degree in electrical engineering
Faculty of Electrical Engineering and Information Technology
▪ Computer Technology, Information and automation
1998 - 2002
Electro technician for telecommunication
Vlado Tasevski - Skopje
November 2016
VMware vSphere: Install, Configure, Manage [V6]
SEMOS Education Center
September 2014
10774A : Querying Microsoft SQL Server 2012
SEMOS Education Center
Curriculum Vitae
Jovan Jovanov
PERSONAL SKILLS
November 2011
6451B Planning, Deploying and Managing Microsoft SCCM 2007
SEMOS Education Center
August 2011
10135A Configuring, Managing and Troubleshooting Microsoft
Exchange Server 2010
SEMOS Education Center
December 2010
6425B : Configuring Windows Server 2008 Active Directory Domain
Services
SEMOS Education Center
November 2010
6421A : Configuring and Troubleshooting a Windows Server 2008
Network Infrastructure
SEMOS Education Center
February 2010
6294A : Planning and Managing Windows 7 Desktop Deployments
and Environments
SEMOS Education Center
November 2009
6292A : Installing and Configuring Windows 7 Client
SEMOS Education Center
May 2009
6428A : Configuring and Troubleshooting Windows Server 2008
Terminal Services
Nextsense
June 2008
CCNA
Faculty of Natural Sciences and Mathematics
June 2007
Managing and Maintaining a Microsoft Windows Server 2003
Environment
Faculty of Electrical Engineering and Information Technology
Mother tongue(s)
Macedonian
Other language(s)
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken interaction
Spoken production
English
C2
C2
C2
C2
C2
Communication skills
▪ Good communication skills with colleagues, company clients and company partners.
Organisational / managerial skills
▪ Leadership (currently responsible for a team of 5 people)
▪ Excellent planning and estimation for department and for company support
Curriculum Vitae
Jovan Jovanov
ADDITIONAL INFORMATION
Digital competence
SELF-ASSESSMENT
Information
processing
Communication
Content
creation
Safety
Problem
solving
Proficient user
Proficient user
Proficient user
Enter level
Enter level
Other skills
▪ IT skills training and support
▪ Events organisation
▪ Good organisation of work environment
▪ Responsible and accurate
▪ Motivated
▪ Eager to advance in tech skills
Driving licence
B
Certifications
Seminars
Memberships
▪ Microsoft® Certified Solutions Associate (Licence number D993-0706)
▪ Microsoft® Certified IT Professional (Licence number C145-1401)
▪ Microsoft® Certified Technology Specialist - Windows Server 2008 Network Infrastructure,
Configuration (Licence number D381-6094)
▪ Microsoft® Certified Technology Specialist - Windows Server 2008 Active Directory, Configuration
(Licence number D263-0600)
▪ Microsoft® Certified Technology Specialist - Windows 7, Configuration (Licence number C145-
1400)
▪ Education Seminar – Career Days
▪ Marquardt Leadership skills
▪ Local hiking team member and organiser
▪ Local basketball team member and organiser
▪ Local CrossFit team member
▪ Rotaract team member
More than 8 years’ experience in complex IT environments administration. Experienced at installing,
configuring, monitoring, troubleshooting and managing enterprise network and system infrastructure.
Knowledgeable in virtualization technology, networks, operating systems and various tech products.
Overall knowledge of computer hardware and software. Proven ability to handle multiple tasks and meet
deadlines effectively. Exceptional communicational, organizational and presentational skills with ability
to work both independently and as team member. Consistently recognized for outstanding technical
performance and work ethic. Able to implement technical and operational plans and strategies. Familiar
with ITIL methodologies and corporate processes. Skilled in hardware, software and client system
evaluation. Able to manage budgets and resources.
Steven A. Ballmer
Chief Executive Officer
Microsoft Certified
Technology Specialist
Part No. X18-83695
JOVAN JOVANOV
Has successfully completed the requirements to be recognized as a Microsoft® Certified Technology
Specialist: Windows Server 2008 Active Directory, Configuration.
Date of achievement: 05/19/2011
Certification number: D263-0600
Steven A. Ballmer
Chief Executive Officer
Microsoft Certified
Technology Specialist
Part No. X18-83695
JOVAN JOVANOV
Has successfully completed the requirements to be recognized as a Microsoft® Certified Technology
Specialist: Windows Server 2008 Network Infrastructure, Configuration.
Date of achievement: 06/21/2011
Certification number: D381-6094
Certification of Completion
is hereby granted to
in recognition of successful participation in
Patrick P. Gelsinger, President & CEO
DATE OF COMPLETION:
DATE OF COMPLETION:
Instructor
Jovan Jovanov
VMware vSphere: Install, Configure, Manage [V6]
Dragan Kraljevski
November, 18 2016