Test Manager (CRM)

Proteus Europe is searching for a Test Manager for a new CRM implementation. This is a 3 Month+ contract role based in Brussels, Belgium.

Our Client:-
Our client is, as the first universal direct bank, a strong player on the Belgian market. The bank provides its customers with a wide range of financial products and services via the distribution channel of their choice (click and face). Our clients customers are based in retail as well as private banking clients, as well as small, medium and large enterprises.

Your New role:-

Your mission
- Define the test strategy for the CRM program
- Coordinate all test activities including performance test and other non-functional testing, monitors test execution of UT, ST and SIT, monitors UAT
- Be accountable for the availability of test environments

Your tasks
- Review quality and organisation of test process, tools and activities
- Ensure the availability of test environments on ING side for the program according the agreed test planning. Align with other teams from contributing release trains on the setup of the test environments.
- Provide input and review test scripts, scenarios, test reports, and other testing related deliverables
- Define test Matrix, acceptance criteria and way of working with each involved devops team/external partner/business
- Participate in planning meetings to discuss the test scope of the next release
- Align and coach the person responsible for UAT
- Administer the HPQC project per release train for test preparation/execution/defect management and reporting for SIT and UAT
- Organize defect management
- Ensure definition of regression test pack and follow up of test automation

Your Skills and experience:-

Essential Skills:-
- A master degree, or equal through experience;
- A proven experience as test manager CRM
- A proven experience in Agile/Scrum framework
- Knowledge of tools like HP ALM
- An excellent written and spoken knowledge of English; knowledge of Dutch and/or French

Desirable Skills:-
- is a Team player
- has a Customer focus
- can be Persuasive
- is motivated to perform
- is good in problem analysis and judgement
- has a professional expertise in the CRM (Customer relationship Management) domain
- is experienced in Stakeholder Management/Networking
- demonstrates Entrepreneurship

Proteus Europe operates in partnership with our candidates by building strong and lasting relationships at all levels.

If you apply for this role, we will:

- Contact you within one week to discuss your current situation and suitability for this role.
- Keep searching for other suitable positions should this role not be right for you.
- Keep you informed at every stage of the recruitment process.
- Actively follow up with our client on your behalf to gain useful feedback throughout the process.