Technical Writer - Prague

Technical Writer - Prague, Czech Republic

Roc Search's client is seeking a Technical Writer specialized/experienced in creating/developing documentation for IT Infrastructure Implementation/Transformation and/or IT Process/Service Management Implementation/Optimization.

MAJOR ACCOUNTABILITIES
*Key: Technical writer with experience in ITILv3 best practice. Must have the ability to create, assimilate, and convey technical material in a concise and effective manner.
*Key: Robust knowledge of SQL and experience in setting-up test scripts.
*Create and develop documentation as per the projects requirements.
*Assist in planning, creating and developing various manuals, training materials, instruction guides and other technical documentations.
*Participate in IT infrastructure/process/service design meetings with relevant SMEs (Subject Matter Experts).
*Gather all relevant IT infrastructure/process/service and support information from relevant SMEs.
*Incorporate all information into required IT infrastructure/process/service definition documents, support policies, work instructions, user documents, training guides, and other relevant documents.
*Assimilate knowledge during discovery and collaborate with senior management to assess current IT infrastructure/processes/services and define/document improvements in line with ITIL v3 standard.
*Assist in identification of discrepancies/gaps in current IT infrastructure/processes/services and deliverables.
*Review and edit technical writing by other team members to maintain clarity, consistency, and quality.

ROLE REQUIREMENTS
*Excellent in technical English.
*Excellent technical documentation skills.
*experience in writing technical documentation for IT infrastructure and process/service management.
*Experience in ITILv3 best practice required.
*Pharma experience with a good understanding of processes/organization etc. is a true asset.
*Good understanding of GxP and 21CFR part 11 requirements, preferably in Pharma Industry.
*Experience with MS Office Tools, MS SharePoint and MS Project.

Type: Contract
Rate: 4500 Czech Koruna
Location: Prague, Czech Republic

As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.