Technical Services Manager - Telco

KNOWLEDGE AND EXPERIENCE REQUIRED

ESSENTIAL:

- Demonstrated high level in a Telco/ICT environment delivering operationally focused technical service.
- Demonstrated ability to manage technical service support including:
- Incident management
- Change management
- Configuration management
- Problem management
- Capacity management

TECHNICAL KNOWLEDGE AND UNDERSTANDING OF:

- Telecommunications - Voice and Data
- High level interpersonal and communication skills both oral and written, including experience in writing complex management reports, such as network performance overviews and recommendations, submissions, business cases and project management plans
- Demonstrated ability to work with other ICT specialists and to engender a strong team spirit within a group. Strong service orientated skill set
- Highly credible at Senior and Operational levels of management

KEY DELIVERABLES

- Fixed Voice Telephony Audit
- PSTN Audit
- Mobile Communications Audit
- Migration/Analysis

Sounds like an opportunity for you to shine in!
Apply now for an immediate start!