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Software Specialist - Support
Eingestellt von Ventura IT Services SA
Gesuchte Skills: Support, Client, Citrix, Ip
Projektbeschreibung
3 to 5 years of relevant experience
Within the technological infrastructure team in charge of physical and virtual PCs in few countries, you will be responsible for level 2 and 3 support of all the software incident.
Responsibilities:
- Handle the level 2 and 3 incidents from the Service Desk
- Determine recurring incident and find long term solution with the other IT teams
- Software installation in accordance with user request
- Handle incidents at infrastructure client premises
Qualification
- Bachelor degree or higher
- Native German speaker, fluent in French and in English
- 3 to 5 prior experience in a same position
- Exellent communication skills in order to interact with client
- Strong knowledge of Windows 7 environment and office application
- Good knowledge of Citrix solutions and virtualization (thin terminal)
- Good knowledge of IT infrastructure: AD, DNS, DHCP, printing systems, IP telephony
- Knowledge of IT banking solutions (Bloomberg, Reuters, ...) an asset
Within the technological infrastructure team in charge of physical and virtual PCs in few countries, you will be responsible for level 2 and 3 support of all the software incident.
Responsibilities:
- Handle the level 2 and 3 incidents from the Service Desk
- Determine recurring incident and find long term solution with the other IT teams
- Software installation in accordance with user request
- Handle incidents at infrastructure client premises
Qualification
- Bachelor degree or higher
- Native German speaker, fluent in French and in English
- 3 to 5 prior experience in a same position
- Exellent communication skills in order to interact with client
- Strong knowledge of Windows 7 environment and office application
- Good knowledge of Citrix solutions and virtualization (thin terminal)
- Good knowledge of IT infrastructure: AD, DNS, DHCP, printing systems, IP telephony
- Knowledge of IT banking solutions (Bloomberg, Reuters, ...) an asset
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges