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Service Quality Analyst

Eingestellt von Parity Professionals

Gesuchte Skills: Support, Client

Projektbeschreibung

Remedy- Call Logging- SLA- Incident Management

Service Quality Analyst

Our Global client based in Leatherhead are recruiting for a Service Quality Analyst on a contract basis for 6 months.

The role will involve working with support teams to manage Service Quality across the business and ensure SLA's are maintained.

Key Experience Required:

- Remedy Call Logging experience
- Management of SLA's and delivery timescales
- Incident Management
- Experience working with Excel and PowerPoint
- Management of key stakeholders and support teams

If you feel your experience matches the above description please apply with your CV for immediate consideration.

Remedy- Call Logging- SLA- Incident Management

PARITY - SOURCE, DEVELOP, PERFORM

Parity Resources Ltd acts in the capacity of an Employment Business when providing contract work finding services.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Parity Professionals