Senior System Specialist (Scientific & Manufacturing) 100% (m/f)

REFERENZNUMMER:

303264/11

IHRE AUFGABEN:

-As IT business partner, work closely with customers and provide 2nd level support for laboratory systems
-Coordinate with IT partners to ensure services are met
-Ensure that operational work, project related activities and on-call services are organized optimally
-Assess impact of new user requirements; act as Business System Analyst
-Provide application management and support and ensure operational stability and effectiveness of several applications
-Contribute to core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutions
-Collaborate with end users to identify needs and opportunities for improved data management and delivery
-Resolve or escalate problems for resolution when appropriate
-Maintain and develop process and technical knowledge and train others within domain

IHRE QUALIFIKATIONEN:

-Profound experience in the pharmaceutical industry, as well as in regulated environment with computer systems
-Profound experience with business processes in manufacturing and laboratory environment
-Validation know-how with working in project environment and in Informatics Service Support and service delivery (experience with ITIL)
-Previous knowledge in system installation and maintenance of operation systems, hardware and peripheral devices e.g. bar code scanner, printer etc.
-Technical experience in manufacturing and laboratory systems
-Strong technical skills in different operating systems such as Windows 2003/2008/2012, Windows 7, Windows XP
-Excellent communication skills, fluent in German and English
-Service orientation and ability to communicate with customers, also in emergency situations
-GxP and ITIL certification is a plus

WEITERE QUALIFIKATIONEN:

Administrator