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Operational/1st Level Support Analyst (S27) C
Eingestellt von Finite IT Recruitment Solutions - Sydney
Gesuchte Skills: Support, Client
Projektbeschreibung
Operating since 2007, our client is in a high-growth phase, and is currently seeking an experienced SUPPORT ANALYST to join their service desk.
The Operational Support Analyst will be responsible for providing first level support as assigned. This includes receiving, prioritising, documenting, actively resolving user and partner service requests and incidents.
KEY SKILLS AND EXPERIENCE REQUIRED :
- SIGNIFICANT DEMONSTRABLE EXPERIENCE SUPPORTING ONLINE SOLUTIONS IN A HELPDESK/CLIENT SUPPORT CAPACITY
- Proven analytical and problem-solving skills in IT support
- Strong attention to detail and ability to learn new processes and tools quickly
- Excellent communication and customer service skills
- Previous experience liaising with external and internal vendors and stakeholders
Projektdetails
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Einsatzort:
Sydney, Australien
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Projektbeginn:
asap
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Projektdauer:
12months +
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges