Vakante Jobangebote finden Sie unter Projekte.
Manager - Banking - Contract - London
Eingestellt von Real Staffing Group
Gesuchte Skills: Support, Design
Projektbeschreibung
Complaints Policy & Standards Support Manager
I am looking for a complaints policy and standards support manager to help Design and deliver into Advocacy and PCB customer/client facing teams high quality Complaint Standards which are fully aligned with Group Complaints Policy and Advocacy processes and controls.
Key Requirements
- Some knowledge of Complaint Handling business and operating models across the Advocacy and wider PCB teams would be beneficial but not essential
- Previous experience working with PPI
- Working knowledge and insight into industry trends that impact complaint handling
- Knowledge of control and governance frameworks would be beneficial
- Previous FCA/FOS exposure
- Experience of engaging at senior levels and of working cross functionally on both projects and BAU activities
If you believe you are a good fit for this role please reply with an update c.v.
Projektdetails
-
Einsatzort:
London, Vereinigtes Königreich
-
Projektbeginn:
asap
-
Projektdauer:
6 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
-
Kategorie:
Medien/Design, Sonstiges