Kondor/K+TP/Kplus Technical Operational Support, English Speaking

Kondor/K+TP/KPlus Technical Operational Support, English Speaking

SKILLS:

This position is focus on Technical (60%) and functional (40%) knowledge, it is not a Business or functional analyst function but a Technical Support position and experience with Kondor+ package is required.

have experience in applications service management (1st or 2nd line support)

have strong knowledge in service and incident management

have good experience technical experience with Kondor+ package

DUTIES (MAIN FUNCTIONS OF ROLE):

As an 1st line/2nd line Operational Support:

- Daily management of the service request and incidents related to supported applications (identification and assignment to related DevOps).
- Treatments of service requests and incidents resolution
- Improvement of tools for automating tasks.
- Monitoring of applications and batch processes.
- Maintenance of monitoring solutions around the supported applications.
- Perform the Software releases installation.
- Participate to IT risk management activities.
- Participate to on-call (7/7) and Week-end maintenance activities (Monthly)

YOU HAVE THE RIGHT MINDSET IF YOU

- Oriented to application service management.
- Are customer focused and a team player.
- adhere to the agile philosophy and the DevOps concept.
- have strong analytical and problem solving skills.

KONDOR+ OPS SPECIALIST

A position in which you are responsible for the improvement, performance and support of IT applications for Financial Market Business

Flexible start date (ie immediate to 3 months notice)

WORK PERMITS CAN BE ORGANISED IF REQUIRED

If this position do not fit within your experience or is of no interest to you we offer a recommendation fee for any consultant you refer we successfully make a placement with.