IT Business Analyst - 12 Months (67326)

IT BUSINESS ANALYST

CONTRACT: 12 months (W2)

LOCATION: Walnut Creek, CA 94598

JOB NUMBER: 67326

CLIENT: One of the country's largest health care and health plan providers

DEPARTMENT: Network Services

JOB DESCRIPTION:

- A senior level position that will be responsible for business process support and documentation.
- This role will focus on clear communication, both written and verbal, agility in showing value in a changing environment and the ability to drive work in the face of obstacles.

TOP DAILY RESPONSIBILITIES:

- Data analysis and charting - ability to synthesize data into a story for management
- Technical writing and documentation prep support - ability to clearly articulate status and consolidate department status information into focused reports
- Audit projects for methodology compliance using PMO Guidelines - understanding of PMO Methodology and attention to detail advanced enough to audit the Project Manager deliverables
- Assist in the resource forecast reporting for the Network Service Organization - ability to capture data from multiple sources and conduct data comparisons against forecast records
- Communicate with both clients and our team regarding various procedures and compliance issues - ability to communicate with awareness, understanding how recipients will decipher messages

QUALIFICATIONS:

- High School Diploma or GED
- 6-10 years' experience
- Demonstrated advanced use and experience with MS Excel and MS Word
- Uses independent judgment to analyze the intake process to determine significant drivers and metrics in areas of work
- Documentation (consistently clear, accurate)
- Communication (consistently demonstrates advanced clear, articulate, concise; verbal and written)
- Organization/Prioritization (consistently utilized and effective over own work)
- Ability to add value and adapt as quickly
- Sustain interest in and effort toward very long-term goals
- Self-Awareness: Emotional self-awareness, Accurate self-assessment, Self-confidence
- Social Awareness: Empathy, Service orientation, Organizational awareness
- Self-Management: Emotional self-control, Trustworthiness, Conscientiousness, Initiative
- Relationship Management: Influence, Communication, Conflict management, Teamwork and collaboration
- Effectively communicates with customers, setting expectations and identifying future needs
- Problem analysis, problem solving skills and handling unexpected demands
- General ability to maintain forward progress despite conflicting priorities and competition for resources

DESIRED SKILLS:

- MS Project
- MS SharePoint
- Data analysis
- Database creation/management - MS Access or SQL