Insurance Sales Representative

Insurance Sales Representative (6 Month Contract with a chance to go perm)
Capita Specialist Insurance Solutions Ltd
Bristol

Capita Specialist Insurance Solutions are a niche specialist insurance solutions provider employing a team of, highly experienced insurance consultants; our knowledge and expertise is widely recognised within the sectors we serve. We offer a number of supply teachers, teacher absence and staff absence insurance policies, underwritten by a range of insurers. Our policies are distributed to the education sector under well established brand names

As a result of high demand we are looking to employ a number of experienced Sales Executives to come on board and maximise sales performance, customer retention and all revenue opportunities whilst providing effective customer service. You will provide quotations, close sales and facilitate customer enquiries via effective handling of both inbound and outbound calls.

Main Responsibilities

- Effectively handle all calls (inbound and outbound), to maximise sales performance and retention targets through the provision of effective and efficient communication and negotiation skills
- Provide the customer with relevant product information that is clear, fair and not misleading allowing them to make an informed decision
- Utilise all relevant information to maximise opportunities to cross sell and up sell insurance products
- Understand and be able to explain policy cover in line with terms and conditions.
- Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image.
- Develop and maintain a competent level of technical, product and system knowledge to support sales.
- Deliver individual quantitative targets, adhering to quality and accuracy standards
- Contribute to the achievement of team and operational targets
- Operate within own area of accountability, proactively escalating issues and seeking guidance.
- Understand and apply all company policies and procedures to ensure service standards are met in accordance with SLA and FSA requirements.
- Understand and apply all legal, regulatory, information security and compliance requirements and report any breaches when identified
- Strong team player
- Previous sales experience in a results driven background
- Works on own initiative
- 5 GCSE passes including Maths and English - Grade C (or equivalent)
- Experience of working in a contact centre or customer service environment
- Insurance knowledge (desirable)

Skills

- Strong team player
- Previous sales experience in a results driven background
- Works on own initiative
- 5 GCSE passes including Maths and English - Grade C (or equivalent)
- Experience of working in a contact centre or customer service environment
- Insurance knowledge (desirable)

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.