IBM Power Server Specialist

IBM Power Server Specialist

Our High Profile Client is looking for an IBM Power Server Specialist

Specialists Responsibilities:

Installation, configuration and administration of IBM Power systems such as:

IBM Power 780

Clustering with IBM PowerHA

Hardware Management Console 7042-CR7

IBM Flex System Enterprise Chassis

IBM Flex System Manager

IBM Flex System p460 Compute Node

Maintain configuration and automation required for building environments

Responsible for taking First Responder (24/7 on-call) shifts on a regular rotation

Responsible for 24/7 on-call problem resolution and to escalate to vendor third level support as necessary

Troubleshoot and perform root cause analysis of complex end user and server problems.

Manage service and problem tickets within established SLAs.

Ensure proper backup coverage and monitor backup quality

Recommend and perform firmware upgrades, apply software hot fixes

Document all assigned systems. Regularly maintain first responder scripts and re-train team on first response procedures for assigned systems.

Learn and apply new systems and system administration techniques and tasks

Strong written and verbal communication and documentation skills

Strong customer service skills to deliver quality results in a demanding environment

Ability to work well under pressure and within short time constraints

Location Saudi Arabia, must be committed to role for at least 3 years.

For more information please contact me.