HR Advisor- Camberley Based - Contract role

HR ADVISOR- CAMBERLEY BASED - Contract role

Bank of America Merrill Lynch is currently seeking to recruit a HR Advisor to support employees across the bank to meet their HR need in the offices based in Camberley.

The position is within a contact centre environment with emphasis on exceptional customer service skills. Enquiries come primarily through phone calls, but also via an internal web based query system.

Responsibilities of a HR Advisor:
- Ensure a positive experience for all employees by providing excellent service at all times
- Take internal calls and web based queries and provide best resolution and support
- Log all inbound calls and updates into a call loggingpractical knowledge of HR IT Systems (Oracle, Siebel) desirable
- Ability to work effectively in a fast paced environment - Resolution and results driven with a flexible and can-do attitude
- Experience of working within a customer service environment:

Key Skills for a HR Advisor:
- recording detailed notes in the call logging system and responding to all queries with accurate information
- Ability to multitask and prioritise workload desirable
- An overall knowledge and experience of providing an HR service within the financial services industry, preferably in a contact centre environment, is desirable but not essential.

Risk awareness:
- handle confidential information with due diligence
- Maintain and promote relationships with the wider HR colleagues and teams

If you wish to apply for the above position, please call me or email on (see below)

Hy-phen Limited is acting as an Employment Business in relation to this vacancy.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.