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HP Service Manager Developer

Eingestellt von INFO-TECH

Gesuchte Skills: Support, Client, Oracle

Projektbeschreibung

For our client's Service Management Process Renovation Program, we are looking for a: HP SERVICE MANAGER DEVELOPER

to perform development and configuration of business requirements in HP Service Manager, under the direction of the Service Manager Technical Architect.

Responsibilities will include:

- Development and configuration of business requirements to defined quality standards
- Creation of development packages and handover documentation to allow Operations to effectively promote the code to production
- 3rd level support for the following Service Center/Manager technical components: Knowledge Management, Master Data Interface, Automated Request Creation, Get IT, Connect IT, TEC (Omnibus, Omi) and Oracle
- 3rd level technical hyper-care and support for each Service Manager module post go-live
- Resolution of Incidents or Change Requests where code changes are required
- Execution of custom and vendor application and software releases and upgrades

Candidates applying for this role will be expected to be able to demonstrate the following:

- A minimum of 3 years of experience in a Service Center or Service Manager developer role, preferably in a large and/or international organisation
- Recent experience of development of the Incident and Problem or Change Management modules of HP Service Center/Service Manager
- Good understanding of ITIL

THIS IS A CONTRACT POSITION WITH AN INTERNATIONAL CLIENT TO THE END OF 2013 IN THE FIRST INSTANCE. THE CLIENT IS LOCATED MINUTES FROM LAKE GENEVA, CLOSE TO LAUSANNE. INFO-TECH WILL PROVIDE ADVICE AND SUPPORT THROUGH YOUR RELOCATION IF YOU ARE WORKING IN SWITZERLAND FOR THE FIRST TIME.

Projektdetails

  • Einsatzort:

    Lausanne, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    10 months + Renewable

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

INFO-TECH